Quality Coordinator

The Greenbrier Companies • Chicago Heights, IL

2d

About The Position

The Quality Assurance Coordinator provides functional leadership and coordination for quality processes at assigned sites. Working within established quality programs, standards, and procedures, the role ensures facility products and workmanship meet Greenbrier, customer, and applicable regulatory requirements. It does not include formal people-management training or oversight.

The coordinator leads quality initiatives involving training, technical inspections, equipment and product validation, audit support, cross-functional process standardization, and the development, tracking, and implementation of corrective actions. The position also coordinates the site-level Quality Assurance Program and supports safety, quality, and profitability.

Requirements

• Ability to help others learn and develop.
• Ability to maintain appropriate confidentiality and handle sensitive information.
• Ability to organize and prioritize projects and information accurately under tight timeframes.
• Basic knowledge of quality assurance principles, quality control processes, and documentation requirements.
• Ability to communicate and collaborate professionally, verbally and in writing, at all levels.
• Successfully complete a technical proficiency evaluation within 90 days of assignment to the Quality Coordinator position.

Nice To Haves

• College-level coursework or equivalent.
• Two or more years of experience in quality assurance, manufacturing, inspection, production, administrative coordination, or a related field.
• Experience using SmartSheet, Intelex, or similar quality, compliance, or tracking systems.
• Proficiency in MS Word, Excel, PowerPoint, Outlook, and SmartSheet.
• Working knowledge of Federal Railroad Administration (FRA) and Association of American Railroads (AAR) regulations.

Responsibilities

• Lead product and process validations.
• Assist with improvement initiatives and Quality Team communications.
• Assist with implementation, oversight, and management of the site-level Quality Assurance Program.
• Lead customer visits and audits.
• Manage internal and external AAR audits.
• Assess quality workload needs and recommend resources to the plant manager.
• Ensure process nonconformances are reported, entered into the nonconformance application, and managed through final disposition.
• Participate in continuous improvement opportunities resulting from root cause analysis data.
• Supervise and coordinate quality and technical inspection activities.
• Ensure adherence to Greenbrier safety policies and procedures.
• Contribute to overall performance in safety, quality, and profitability.
• Manage in-process and final inspection audits to ensure compliance with the quality program.
• Facilitate root cause and corrective action processes with the cross-functional operations team.
• Ensure required customer, AAR, regulatory, and Greenbrier standards, specifications, and instructions are maintained.
• Evaluate and coordinate operational and quality training needs with the Plant Manager and Functional Leaders.

What This Job Offers

• Job Type: Full-time
• Education Level: No Education Listed