Quality Coordinator

Tenet Healthcare•Detroit, MI

About The Position

Under limited direction and according to established company policies and industry practices, the Quality Coordinator provides hospital-wide coordination, leadership, and expertise in quality improvement programs. The position identifies performance-improvement opportunities and involves appropriate personnel; develops, tests, and implements decision-support techniques to help clinicians improve clinical, functional, operational service, and cost outcomes; and assists clinicians in using measurement for improvement. The coordinator also arranges staff support for medical peer reviews and maintains contact with internal DMC resources and external quality-improvement agencies. The Quality Coordinator develops and implements strategies to help the hospital meet DMC standards and external requirements, including those of JCAHO. The role provides technical guidance to physicians, clinical and administrative leaders, and staff on quality-improvement measures, measurement methods, and improvement techniques. It supports local committees such as LPICC, required data tracking, and quality-improvement activities; facilitates the development of clinical pathways, order sets, and other quality-of-care tools; and collaborates with healthcare professionals across local and system-level teams. The position conducts special studies, prepares reports, tracks measurements, guides and supervises quality-improvement support staff, monitors compliance with laws, government regulations, JCAHO requirements, and DMC policies, and implements audit recommendations as directed. It also ensures that hospital departments meet supplier-diversity objectives.

Requirements

Bachelor’s degree in Nursing, Health Services Administration, Operations Analysis, Business Administration, or a related field, or an equivalent combination of education and/or experience.
Three years of experience in healthcare, quality management, and applying continuous-improvement methodologies, tools, standards, and guidelines.

Nice To Haves

Master’s degree preferred.
Experience providing clinical patient care in a hospital setting as a nurse, therapist, technician, or in a similar role is strongly preferred.

Responsibilities

Coordinate, lead, and provide expertise for hospital-wide quality-improvement programs.
Identify performance-improvement opportunities and involve appropriate personnel.
Develop, test, and implement decision-support techniques to improve clinical, functional, operational service, and cost outcomes.
Assist clinicians in understanding and using measurement for improvement.
Coordinate staff support for medical peer reviews.
Maintain contact with internal DMC resources and external agencies involved in quality improvement.
Develop and implement strategies to help the hospital meet DMC and external standards, including JCAHO requirements.
Provide technical advice and assistance on quality measures, measurement methodology, and improvement techniques.
Support local committees, including LPICC, and required data-tracking and quality-improvement activities.
Facilitate development of clinical pathways, order sets, and other tools to improve quality of care.
Collaborate with physicians and other healthcare professionals across local and system-level functional teams.
Conduct special studies, prepare reports, and track measurements as needed.
Provide guidance and supervision to quality-improvement support staff.
Monitor activities and ensure compliance with laws, government regulations, JCAHO requirements, and DMC policies.
Implement internal and external audit recommendations as directed.
Ensure hospital departments achieve supplier-diversity objectives.