Quality Coordinator

CEVA Supply Chain•Logan, NJ

About The Position

This position serves as a central point of coordination for site quality activities, ensuring consistent execution of inspections, product quality determinations, documentation, and system updates performed by Quality Team Members. The role coordinates daily quality inspection plans, ensures timely communication of quality-related information, and serves as a primary liaison with customer representatives on routine quality matters. It applies established quality guidelines, supports investigations and audits, and helps drive compliance, consistency, and continuous improvement across operations. The position provides quality and client support at complex or highly regulated facilities.

Requirements

High school diploma or GED.
Three years of experience in quality, inspection, warehouse, manufacturing, or regulated operations.
Demonstrated experience performing product quality determinations under defined guidelines.
Experience coordinating work activities or serving as a lead or point of contact for quality-related tasks.
Proficiency with Warehouse Management Systems (WMS) and quality documentation systems.
Ability to work in an operational environment, including standing, walking, and interacting on the warehouse floor.
Strong organizational and coordination skills, including the ability to manage competing priorities.
Effective written and verbal communication skills, including customer-facing communication.
Sound judgment and decision-making within established quality guidelines and escalation paths.
High attention to detail and commitment to data integrity and compliance.
Ability to work cross-functionally with operations, engineering, and customer representatives.
Proficiency with computer systems, including WMS, quality systems, and standard office applications.
Ability to follow policies and procedures; read, write, and interpret information; and perform basic arithmetic.
Ability to use hands to finger, handle, or feel; sit, walk, or stand for the duration of the shift; and perform physical tasks with a full range of motion throughout the warehouse environment.
Visual acuity to perform essential job functions.
Ability to lift and carry items up to 50 pounds.

Nice To Haves

Experience communicating directly with customers on quality matters in a professional setting.
Familiarity with regulated environments such as medical devices, pharmaceuticals, healthcare logistics, or food distribution.
Working knowledge of ISO-based quality systems, GMP, or similar regulatory frameworks.
Experience supporting audits, customer visits, or regulatory inspections.
Prior experience training or mentoring team members.
Continuous improvement mindset focused on process consistency and risk reduction.

Responsibilities

Coordinate and prioritize daily quality activities performed by Quality Team Members, including inspections, product evaluations, and documentation.
Review quality records, product quality determinations, and WMS product status updates for accuracy and completeness.
Apply approved quality guidelines to support or confirm product quality determinations and disposition recommendations.
Serve as a primary point of contact for routine quality communications with customer representatives, escalating issues as required.
Track, communicate, and follow up on quality issues, deviations, and customer inquiries to ensure timely resolution.
Support quality investigations, root cause analysis, and corrective actions by coordinating data collection and cross-functional input.
Assist with preparation for audits, customer visits, and regulatory inspections, including document readiness and on-floor support.
Ensure QMS-related training and qualification requirements for team members are completed and maintained.
Support continuous improvement initiatives related to quality processes, documentation, and system effectiveness.
Perform other duties as assigned.

Benefits

401K plan with company match after 1 year.
Tuition reimbursement program.
Holiday pay and accrued paid time off (vacation and PTO).
Medical, dental, vision, and voluntary benefits available on day one.
Basic life insurance.
Basic accidental death and dismemberment coverage.
Supplemental life and supplemental accidental death and dismemberment coverage.
Short-term and long-term disability for full-time employees after 180 days of service.
Paid parental leave for both moms and dads.
Paid bereavement and jury duty.
Competitive hourly rates depending on location and experience.