ESD S20.20

Celestica•Plano, TX

About The Position

The Quality Coordinator manages quality management systems, primarily ISO 9001 and ANSI/ESD S20.20, along with document control and audit and corrective-action activities. The role supports product and material quality from new product introduction through mass production, helps develop quality control plans, monitors quality performance, and drives continuous improvement for customers, Celestica, and suppliers. It also supports audits, engineering and supplier process changes, and training to strengthen quality skills and product knowledge.

Requirements

Knowledge of quality tools, ISO 9001, IPC standards, and related processes.
Knowledge of ANSI/ESD S20.20.
Knowledge of software used to generate reports, capture data, and present data in an understandable format.
Knowledge of manufacturing processes.
Understanding of quality tools and methods such as FMEA, PMP, SPC, and 8D methodology.
Understanding of Six Sigma and Lean Kaizen.
Understanding of the business unit and how decisions affect customer satisfaction, product quality, on-time delivery, and profitability.
Ability to communicate effectively with a wide variety of internal and external customers.
4 to 6 years of typical experience; the posting also lists 2 to 4 years in parentheses.
Bachelor's degree.

Responsibilities

Handle quality excursions, take effective action, and follow escalation procedures.
Support and follow up on product and material quality from NPI through mass production, including First Article Inspection, Inspection Plans, and Work Instructions, and follow applicable industry protocols.
Assist in creating quality control plans for materials, processes, and products.
Analyze, monitor, and report internal factory and external customer quality KPIs, including RFPY, OBA, RMA, DPQL, customer feedback, LRR, RI Flag, and WWQA.
Drive continuous improvement to benefit customers, Celestica, and suppliers.
Draft internal quality system procedures, work instructions, and workmanship standards.
Assist with process, product, system, and supplier audits and follow up on improvement actions, including industry-standard, compliance, and safety audits.
Follow up on engineering changes and Supplier Process Change Notifications to ensure timely and accurate implementation of internally and externally initiated changes.
Enhance quality skills and product knowledge through training programs.
Complete assignments from the superior and participate in quality strategy deployment.