Quality Coordinator

Fordland Clinic•Fordland, MO

14d

About The Position

Fordland Clinic is seeking a Quality Coordinator to support quality performance and improvement efforts and help improve patient outcomes. The role coordinates Home State Health Continuum of Care programs, documents patient care information in the electronic health record (EHR), provides resource support to patients, and works with clinical teams on patient care navigation and coordination. The coordinator also supports quality initiatives and reporting for medical, dental, and behavioral health departments, and assists the Quality Director and Chief Medical Officer with clinical and educational materials. This is a full-time, hourly position. The current schedule is Monday through Friday, 8:00 a.m. to 4:00 p.m.; hours are subject to change. Clinic hours are Monday through Friday, 8:00 a.m. to 6:00 p.m., and Saturdays, 8:00 a.m. to 4:00 p.m.

Requirements

High school diploma or GED.
Ability to deal effectively with a variety of people and work in a team environment.
Ability to juggle multiple tasks, set priorities, and work under deadlines.

Nice To Haves

Clinical experience preferred.
Experience in healthcare quality preferred.
Experience working with an electronic health record preferred.

Responsibilities

Coordinate Home State Health Continuum of Care programs.
Document appropriate patient care information in the electronic health record (EHR).
Provide resource support to patients as needed.
Support quality performance and improvement opportunities.
Monitor progress on measures by running quality gap reports.
Conduct patient outreach to close care gaps.
Obtain medical records and results and enter them in the EHR.
Initiate monthly reports from the DRVS system.
Complete audits for data integrity.
Submit DRVS/IT tickets to correct data errors.
Coordinate scorecards for Medicare Advantage quality measures, such as CPH BP retakes.
Support the Quality Director and Chief Medical Officer with clinical and educational materials, including population health guides, how-to guides, and protocol documents, as needed.
Work with the clinical team to support patient care navigation and care coordination, as needed.
Support and coordinate quality initiatives and reports for medical, dental, and behavioral health departments, as needed.
Perform other duties as assigned.

Benefits

Health insurance; Fordland Clinic pays 90% of an individual employee’s monthly premium costs and contributes significantly toward alternate employee-only, employee-plus-spouse, employee-plus-child(ren), and family plans.
Dental insurance, with an optional buy-up plan.
Vision insurance covering options for eye exams, glasses, and contact lenses.
$15,000 of life insurance at no cost to employees, with additional coverage available for employees and their families at group pricing.
Optional Aflac products, including long-term disability, short-term disability, accident, and other insurance products at group rates.
Generous paid time off.
Bereavement leave and paid medical leave.
403(b) retirement option with employer matching.
Fitness benefit of up to $100 per year for a fitness facility membership or other approved fitness expenses.
Motivosity “Thank You” recognition program, redeemable for gifts and gift cards.
$1,000 sign-on bonus.