Quality Coordinator

Fordland Clinic•Fordland, MO

About The Position

Fordland Clinic is seeking a Quality Coordinator to support quality performance and improvement efforts and help improve patient outcomes. The role coordinates Home State Health Continuum of Care programs, supports patient care navigation and coordination, and assists with quality initiatives and reporting across medical, dental, and behavioral health departments. The coordinator documents patient care information in the electronic health record, conducts patient outreach, obtains medical records and results, and helps monitor quality measures through reports and audits. The position reports to the Quality Director and also supports the Director of Quality and CMO with clinical and educational materials and other assigned duties.

Requirements

High school diploma or GED required.
Ability to deal effectively with a variety of people and work in a team environment.
Ability to juggle multiple tasks, set priorities, and work under deadlines.

Nice To Haves

Clinical experience preferred.
Experience in healthcare quality preferred.
Experience working with an electronic health record preferred.

Responsibilities

Coordinate Home State Health Continuum of Care programs.
Document appropriate patient care information in the electronic health record (EHR).
Provide resource support to patients as needed.
Support quality performance and improvement opportunities, including monitoring progress on measures by running quality gap reports.
Conduct patient outreach to close gaps in care.
Obtain medical records and results for the EHR.
Initiate monthly reports from the DRVS system.
Complete audits for data integrity.
Submit DRVS/IT tickets to correct data errors.
Coordinate scorecards for MA quality measures, such as CPH BP retake.
Support the Director of Quality and CMO with clinical and educational materials, including population health guides, how-to guides, and protocol documents, as needed.
Work with the clinical team to support patient care navigation and coordination of care, as needed.
Support and coordinate other quality initiatives and reports for medical, dental, and behavioral health departments, as needed.
Perform other duties as assigned.

Benefits

Health insurance; the clinic pays 90% of an individual employee's monthly premium costs and a significant portion of alternate plans.
Dental insurance, with an optional buy-up plan.
Vision insurance covering options for eye exams, glasses, and contact lenses.
$15,000 of life insurance at no cost to the employee; additional group-priced coverage is available for employees and their families.
Optional Aflac products, including short- and long-term disability and accident insurance, at group rates.
Generous paid time off (PTO).
Bereavement leave and paid medical leave.
403(b) retirement plan with employer matching.
Fitness benefit of up to $100 per year for a fitness facility membership or other approved fitness expenses.
Motivosity “Thank You” recognition program redeemable for gifts and gift cards.
$1,000 sign-on bonus.