Quality Coordinator

Charter Next Generation•Lexington, OH

11h•$28 - $34•Onsite

About The Position

At CNG, we are owners. We empower every individual to make a significant impact — because every moment matters. Whether you’re starting your career journey or aiming for the next level, we foster a supportive environment where your contributions are valued and celebrated. Why Join CNG? Employee Ownership: Every employee receives equity shares, enabling you to participate in our company's growth and prosperity. Work-Life Balance: We support true work-life integration for all CNG employee owners. Career Growth: Advance your career within our expanding network of manufacturing facilities with comprehensive training and development programs. Purpose-Driven Work: Help create sustainable packaging solutions that reduce food waste and protect our environment for future generations. The Role From machine operators to maintenance technicians to quality inspectors, our teams help protect what matters most—making everyday life safer, smarter, and more sustainable. Schedule: Monday - Friday, Day Shift (Flexible Hours)

Requirements

Minimum of 3 years of experience in quality, manufacturing, or product safety.
Working knowledge of Quality Management Systems (QMS) and certification standards.
Familiarity with quality tools such as root cause analysis, basic SPC, and auditing techniques.
Strong attention to detail and ability to manage multiple priorities.
Basic mechanical aptitude and comfort with measuring tools
Strong communication skills and positive attitude
Willingness to learn and adapt in a technical environment
Ability to pass pre-employment drug screening

Nice To Haves

Associate’s degree in a technical field or equivalent experience preferred.
Experience working within a regulated quality system (ISO, GFSI, or similar) preferred.
Experience supporting audits, CAPA processes, and quality documentation systems.

Responsibilities

Support the maintenance and execution of the facility Quality Management System (QMS), including ISO 9001, GFSI, and/or other applicable certifications.
Maintain QMS documentation, records, and systems in alignment with internal and external requirements.
Participate in internal, customer, and third-party audits; support audit preparation, execution, and follow-up activities.
Perform routine in-plant audits and environmental monitoring as scheduled.
Independently manage assigned elements of the QMS (e.g., pest control, document control, records management)
Support and, where appropriate, independently manage CAPA processes, including investigation, root cause analysis, corrective action, and documentation.
Assist with customer complaint investigations, including data collection, material review, and coordination of responses.
Monitor and track quality issues such as holds, returns, and non-conforming materials.
Assist in preparing internal and external quality reports for plant leadership and customers
Perform product testing on samples, customer complaints, and competitive materials as required.
Maintain testing equipment and coordinate calibration activities in accordance with approved procedures.
Support troubleshooting of lab and testing equipment to ensure accurate and reliable results.
Manage quality lab supplies, including inventory control and ordering.
Work with product development and engineering teams to support quality requirements for materials, processes, and finished products.
Assist in maintaining control plans and ensuring adherence to customer specifications.
Support monitoring of inventory on hold, resale disposition, and quality-related material decisions.
Assist in training and development of Quality Technicians and plant personnel on quality standards and procedures.
Provide quality support in the absence of the Quality Manager, as needed.
Contribute to building a culture of quality awareness and accountability across the facility.