Quality Coordinator - 1st Shift

Eaton Corporation•Dallas, TX

3d•$25 - $27•Onsite

About The Position

The Quality Coordinator is an individual contributor responsible for supporting quality control processes within the distribution center. This role focuses on managing quality holds (Q-Holds), ensuring compliance with company standards, and partnering with operations to improve overall product quality and reduce errors. The Quality Coordinator plays a key role in identifying trends, driving corrective actions, and supporting continuous improvement initiatives that enhance operational performance and employee accountability.

Requirements

Must have a high school diploma or GED (General Education Degree) from an accredited institution.
Minimum of 1 year of work experience in a distribution, warehouse, and/or other material handling environment.
Previous forklift and/or order picker equipment (MHE) operation experience.
Minimum of 1 year of experience with SAP
Must have basic computer skills, Outlook, Excel, Word
No relocation benefit is being offered for this position. Only candidates within a 50-mile radius of Dallas, TX will be considered. Active-Duty Military Service member candidates are exempt from the geographical area limitation.
Must be able to work in the United States without corporate sponsorship now or in the future.
Ability to follow oral and written instructions.
Strong attention to detail and problem-solving skills
Ability to analyze data and identify trends
Strong communication skills, verbal and written
Effective communication and collaboration across departments
Ability to prioritize and manage multiple tasks independently
Must be detail-oriented and can focus on tasks at hand.
Must be able to lift 40+ lbs. with or without reasonable accommodation.
Must be able to stand for extended periods of time with or without reasonable accommodation. Repetitive lifting, bending, and squatting is inherent to this position.
Must be able to work specific shift hours and have flexibility to work overtime based on customer demand.
Must be self-motivated and able to work independently with minimal supervision.

Nice To Haves

Previous experience with the following software: Manhattan Warehouse Management System, Vista, Q-Pulse, SalesForce and Microsoft Office Suite
Prior Eaton Product knowledge.
Prior experience as a coordinator.

Responsibilities

Administer and track all Q-Holds to ensure timely resolution and minimal operational disruption
Investigate root causes of holds and partner with operations to determine corrective actions
Maintain accurate documentation and ensure proper disposition of held inventory
Monitor aging Q-Hold inventory and escalate risks to the Quality Manager
Inspect returned merchandise for condition and quality
Determine appropriate product disposition
Execute required system transactions and documentation
Conduct routine quality audits across inbound, outbound, and inventory processes
Ensure adherence to company, customer, and regulatory quality standards
Identify process gaps and recommend improvements to reduce defects and errors
Support implementation of standard work and quality procedures
Track and report key quality metrics such as: Defect rates, Error frequency (picking, packing, labeling, etc.), Q-Hold volume and resolution cycle time
Analyze trends and provide actionable insights to the Quality Manager and operations leadership
Maintain accurate logs, reports, and dashboards to support data-driven decision making
Partner with operations teams to implement corrective and preventative actions (CAPA)
Support root cause analysis using tools such as 5 Whys or Fishbone diagrams
Participate in continuous improvement initiatives aimed at reducing rework, waste, and defects
Assist with training employees on quality standards, processes, and best practices
Reinforce accountability and consistency in following procedures
Serve as a resource for associates and supervisors regarding quality expectations