Quality Coordinator

Encompass Health•Bristol, VA

About The Position

Under the general direction of the Associate Director of Quality, the Quality Coordinator assists in managing and maintaining clinical and quality data at hospital, regional, and corporate levels. The role helps manage the CMS Quality Reporting Program (QRP), working with hospital and regional staff to support accurate, complete, and compliant reporting and public reporting. The coordinator provides education and support to hospital, regional, and corporate staff on quality and QRP programs, including NHSN, TJC, CMS, NQF, UDS, and Press Ganey. The role also analyzes and reports data to identify trends and support improvement in patient satisfaction, patient outcomes, Joint Commission matters, and patient feedback hotline results, and maintains and updates the Quality SharePoint site.

Responsibilities

  • Assist in managing and maintaining clinical and quality data at hospital, regional, and corporate levels.
  • Help manage the CMS Quality Reporting Program (QRP).
  • Work with hospital and regional staff to support accurate, complete, and compliant QRP reporting.
  • Assist with management of QRP public reporting.
  • Provide education and support to hospital, regional, and corporate staff regarding quality and QRP.
  • Analyze and report data on trends and improvement related to patient satisfaction, patient outcomes, Joint Commission matters, and the patient feedback hotline.
  • Maintain and update the Quality SharePoint site.
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