Quality Coordinator Specialist

St. Tammany Parish Hospital • Covington, LA

7d • Onsite

About The Position

At St. Tammany Health System, delivering world-class healthcare close to home is our goal. That means we are committed to attracting and retaining the very best professionals for every position in our health system. We believe the pristine beauty of St. Tammany Parish adds to our attractive compensation package. The health system is nestled in the heart of Covington on the north shore of Lake Pontchartrain. It is a peaceful, scenic, community-oriented area with an abundance of amenities to suit every taste.

JOB SUMMARY:
Quality Coordinator Specialist plays a critical role in driving organizational performance by transforming complex clinical and operational data into actionable insights that directly support quality, safety, and efficiency outcomes. This position is responsible for comprehensive data activities, including abstracting and reviewing medical records, collecting and validating data from multiple internal and external sources, and applying analytical methods to identify trends, variation, and opportunities for improvement. The Quality Coordinator Specialist will develop, maintain, and interpret dashboards, scorecards, and quality reports that inform leaders, clinicians, and frontline teams. These analytics will support strategic initiatives, regulatory compliance, accreditation readiness, value-based programs and evidence‑based performance improvement efforts. The role requires proactively identifying meaningful patterns within hospital and third‑party datasets, translating findings into clear recommendations, and partnering with operational leaders to implement sustainable quality and performance interventions. Working collaboratively with colleagues across St. Tammany Health System, the Quality Coordinator Specialist ensures that care delivery meets or exceeds established standards, evidence‑based guidelines, and all federal, state, and local regulatory requirements. Through rigorous data validation, stakeholder engagement, and continuous monitoring, this position strengthens the organization’s ability to measure, understand, and elevate the quality of care.

Requirements

• Clinical healthcare preferred with at least 4-5 years in hospital and/or ambulatory settings (such as but not limited to data analytics, performance improvement, clinical)
• Master's preferred in Business, Public Health, Health Care Management, Nursing, or a related field.
• Knowledge of and experience with Electronic Health Records
• Knowledge of and experience with various data aggregation, analytical and report writing tools
• Experience with databases, data analysis and performance improvement.
• Experience collating/normalizing data from disparate systems.
• Demonstrated proficiency with Microsoft applications including Word, PowerPoint, Excel, Access and Outlook
• Experience with performance improvement methodology including Lean Six Sigma with belt level certification preferred.

Nice To Haves

• Advanced Data Analytics & Interpretation
• Expertise in Data Validation & Quality Assurance
• Dashboard, Reporting & Visualization Proficiency
• Strategic Insight Generation & Problem‑Solving
• Regulatory, Accreditation & Evidence‑Based Standards Expertise
• Performance Improvement & Change Management Capability
• Cross‑Functional Collaboration & Stakeholder Engagement
• High‑Level Critical Thinking & Analytical Judgment

Responsibilities

• Abstracting and reviewing medical records
• Collecting and validating data from multiple internal and external sources
• Applying analytical methods to identify trends, variation, and opportunities for improvement
• Developing, maintaining, and interpreting dashboards, scorecards, and quality reports
• Identifying meaningful patterns within hospital and third‑party datasets
• Translating findings into clear recommendations
• Partnering with operational leaders to implement sustainable quality and performance interventions
• Ensuring that care delivery meets or exceeds established standards, evidence‑based guidelines, and all federal, state, and local regulatory requirements
• Strengthening the organization’s ability to measure, understand, and elevate the quality of care through rigorous data validation, stakeholder engagement, and continuous monitoring

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level