Quality Coordinator

Encompass Health•Bristol, VA

About The Position

The Quality Coordinator, under the general direction of the Associate Director of Quality, assists in managing and maintaining clinical and quality data at the hospital, regional and corporate level. This person will also help manage the CMS Quality Reporting Program (QRP), including but not limited to working with hospital and regional staff to ensure accurate, complete, and compliant reporting and assist in the management of QRP public reporting. The position provides education and support to hospital, regional, and corporate staff regarding quality and QRP, including the National Healthcare Safety Network (NHSN), The Joint Commission (TJC), Centers for Medicare and Medicaid Services (CMS), and National Quality Forum (NQF), Uniform Data System (UDS) and Press Ganey. The coordinator will also analyze and report data for trends and improvement related to patient satisfaction, patient outcomes, joint commission, and the patient feedback hotline. The coordinator will also maintain and update the Quality SharePoint site.

Requirements

  • Assists in managing and maintaining clinical and quality data.
  • Helps manage the CMS Quality Reporting Program (QRP).
  • Works with hospital and regional staff to ensure accurate, complete, and compliant reporting.
  • Assists in the management of QRP public reporting.
  • Provides education and support to hospital, regional, and corporate staff regarding quality and QRP.
  • Analyzes and reports data for trends and improvement.
  • Maintains and updates the Quality SharePoint site.

Responsibilities

  • Manage and maintain clinical and quality data at the hospital, regional and corporate level.
  • Manage the CMS Quality Reporting Program (QRP), ensuring accurate, complete, and compliant reporting.
  • Assist in the management of QRP public reporting.
  • Provide education and support to staff regarding quality and QRP, including NHSN, TJC, CMS, NQF, UDS, and Press Ganey.
  • Analyze and report data for trends and improvement related to patient satisfaction, patient outcomes, joint commission, and the patient feedback hotline.
  • Maintain and update the Quality SharePoint site.
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