Quality Coordinator - Clinics
About The Position
The Quality Coordinator is responsible for driving measurable improvement in patient outcomes by advancing CHS’s commitment to exceptional, patient-centered care. This role partners with market leaders, providers, and care teams to ensure high performance across quality programs by proactively identifying and closing gaps in care, optimizing workflows, and aligning daily operations with organizational priorities. This position requires adaptability, ownership, and a results-driven mindset to support evolving priorities across payers, populations, and performance measures. The Quality Coordinator plays a critical role in ensuring that every patient receives the right care, at the right time, every time.
Requirements
- Demonstrated ability to take ownership of outcomes and results
- Experience managing multiple priorities with accountability for performance
- Proven ability to problem-solve, take initiative, and execute without constant direction
- Proficient in standard business and productivity tools, including Google Workspace and Microsoft Office Suite
- Ability to effectively navigate EMR systems (e.g., Athena) and workforce management platforms
- Must meet requirements for CHS remote work agreement, including reliable high-speed internet and a suitable work environment.
- Role requires frequent use of computer systems, including extended periods of sitting, speaking, hearing, and repetitive hand movements.
Nice To Haves
- Associate degree or equivalent
- Experience in a healthcare setting, preferably in a physician practice or clinic environment
- Experience working directly with providers and care teams to improve performance, workflows, or patient outcomes
- Exposure to value-based care, quality programs (e.g., HEDIS/Stars), or population health initiatives
- Clinical certification (e.g., CMA, LPN, RN) or equivalent healthcare training is preferred and may enhance effectiveness in the role
- CMA, LPN or RN
Responsibilities
- Drive Gap Closure & Quality Performance
- Operationalize CHS Quality Strategy
- Partner with Practices to Improve Outcomes
- Optimize Workflows & Access to Care
- Data-Driven Performance Management
- Adapt to Evolving Priorities
- Champion CHS Values in Action
Stand Out From the Crowd
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What This Job Offers
Job Type
Full-time
Career Level
Mid Level
Education Level
Associate degree
