Quality Control Technician - 2nd Shift - 3:30pm to 12:00am - Monday through Friday

ALLEN DISTRIBUTION•Carlisle, PA

3d•Onsite

About The Position

The Quality Control Technician is responsible for conducting in-depth quality checks and inspections to ensure that customer requirements are successfully executed. This role is part of the Operations department and reports to the General Manager. The position is full-time, hourly, and operates on the 2nd shift, from 3:30 pm to 12:00 am, Monday through Friday. The pay rate is $19.00 per hour, with an additional $1.50 shift differential when applicable.

Requirements

Intermediate computer skill level to include but not limited to Microsoft Word, Excel, Outlook, PowerPoint and other admin related programs.
Ability to obtain and maintain a forklift license.
Ability to solve practical problems: ability to interpret verbal and written instructions.
Ability to read, comprehend and interpret operating instructions, training and procedure manuals.
Must have good communication skills (verbal & written).
Ability to stand, bend, lift and/or move up to 50 pounds for an extended period of time.
Must be able to multi-task and work in a fast-paced environment.
Must have outstanding organizational skills and attention to detail is a must.
Able to read a tape measure with speed and accuracy.
Able to calculate figures and amounts such as percentages, measurement, volume and rate along with recording data.
Must have experience and be knowledgeable about Food Safety or willing to receive training in Food Safety.

Responsibilities

Conduct in-depth quality checks and inspections.
Ensure customer requirements are successfully executed.
Perform process audits & data entry.
Perform accurate and detailed product inspections, which involve measuring, weighing, gathering product attributes, and documenting.
Manage product sorting and reworks as required by the customer.
Participate and be involved in the customer complaint process for internal and external customers; entering, tracking, receiving complaint issues and providing resolutions to complaints and/or root cause analysis – CAR process.
Track effectiveness of corrective actions taken through completion.
Follow established food/safety SOPs and AIB standards.
Report equipment and facility building/grounds/damage and repair needs.
Foster a culture of safety throughout the work place to achieve safety goals and objectives.
Follow established safety and security SOPs.
Complete audits, reports, etc. and provide to management team members and customer by requested due dates.
Interface directly with the customer as needed via emails, conference calls and one-on-one meetings.
Maintain a professional and courteous relationship with your customer.
Ensure that customer requests are responded to immediately.
Provide timely follow-ups to the customer so that they are aware of your progress.