Quality Control Technician

DDS LAB LLC•Tampa, FL

6d•Onsite

About The Position

The Quality Control Technician is primarily responsible for Inbound Rx clarification, impression/model grading and may be involved in outgoing quality assurance and quality control of fabrication standards. Additionally, the QC Tech is responsible for upholding the quality standards of the company and will ensure overall quality of dental prosthetics.

Requirements

Able to assess feasibility of dental appliance manufacture
Ability to adhere to assigned schedule
Critical thinking and problem-solving skills.
Thorough understanding of dental terminology and anatomy
Ability to evaluate color and minor changes in shading
Ability to use small hand tools
Proficiency with the English language writing and reading skills.
Knowledge of raw materials and production processes commonly used in the dental lab
Computer skills including ability to navigate among multiple screens and use of left and right click on a mouse.
Minimum of 2 years Dental Lab Technical experience
Advanced application of complex case fabrication and problem solving
Experience with all stages of work required to build appliance from impression to finish.
Minimum 3-5 years additional experience reviewing the performance of dental technicians.
Ability to recognize the various stages utilized in the production of a Removable prosthetic device
Recognize the application of repair versus remake processes
Ability to recognize distortions and flaws in a model
Thorough understanding of and ability to recognize proper positioning of attachments

Nice To Haves

CDT is preferred but not required.

Responsibilities

Accurately log and record case information and content into database
Maintain average daily standards for production and quality
Utilize expertise in dental aesthetics to solve complex issues between case design and customer preferences
Adhere to company standards for case evaluation and impression scoring
Continuously assess cases and make determination of appropriate resolution
Review prescription details for completeness and legibility.
Ensure a clear picture is accurately attached to case record
Interface with team and management team concerning process improvement and quality standards.
Escalate observed case issues including discrepancies between doctor preferences from data base and Rx and non-conformance to Rx format and other issues that may impact case quality to help improve the incoming QC process and work flow issues.
At times the Dental Laboratory technician may fabricate or repair entire dental appliance, alter dental appliance, or test appliance for conformity to specifications and accuracy of occlusion for training purposes.