Quality Control Technician I
About The Position
Impact Property Solutions is seeking an experienced Quality Control Technician to oversee daily flooring activities. This role involves examining products, materials, and overall workmanship for defects or deviations from approved projects. The Quality Control Technician will also support warehouse activities for daily product installation, review project workmanship daily, and document all work activities in detail. All work must be performed in a safe and professional manner. Impact Property Solutions has been serving multifamily properties for over 30 years, focusing on superior customer service, quality workmanship, and quick response times.
Requirements
- High School Diploma or GED equivalent required
- Flooring installation or construction related experience
- Foundational flooring construction, installation, and product knowledge
- Demonstrated ability to communicate, present data, and influence decision making
- Ability to focus on details while managing multiple projects
- Excellent listening, negotiation, and presentation skills
- Excellent verbal and written communication skills
- Positive attitude, self-motivation, drive, and determination
Nice To Haves
- Experience working with multifamily property management companies preferred
- Bilingual in Spanish preferred
Responsibilities
- Execute specific inspections on flooring construction and installation activities on site.
- Develop, apply, and maintain quality requirements and standards for flooring and other construction projects.
- Design and implement methods for Quality Control and process improvements for testing and inspection.
- Promote and execute quality standards, inspection processes, test methods, quality plans, documents, and reports.
- Address customer concerns and issues, escalating them as necessary for job completion and customer satisfaction.
- Respond to builder and/or post-sale customer concerns regarding warranty issues, repairs, and material or quality issues.
- Communicate with installers to ensure clear understanding of job specifications and installation requirements to maintain high quality job standards.
- Work with account representatives in various departments to ensure that complete and proper information is provided for work assignments.
Benefits
- Competitive Health Insurance Plans
- Vision and Dental Plan
- Company paid life insurance
- Generous Paid Time Off Program
- 401(K) / Roth plan with employer match
- Generous PTO plus paid Holidays
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What This Job Offers
Job Type
Full-time
Career Level
Mid Level
Education Level
High school or GED
