Quality Control Technician I

SCHLUTER SYSTEMS L.P.•Northlake, TX

11d•Onsite

About The Position

The Quality Control Technician I (QC Tech I) will inspect, measure, test, and analyze various Schluter products and raw material components to verify that requirements are met. This may be done during incoming inspections, for validation of new products, or for investigations of complaints/nonconforming products in the lab or on the shop floor.

Requirements

High school diploma or equivalent
Ability to distinguish between slight color and finish variations
Ability to operate technical measuring equipment, such as electronic gauges, spectrophotometers, gloss meter, and optical comparators
Computer skills and data entry preferred
Good communicator verbally and in writing
Ability to maintain Schluter quality standards
Team player works well with others or can be productive working independently
Detail oriented and well organized
Available to work overtime as required
Reliable with a good work ethic
Ability to multitask and prioritize work loads
Adaptable to changing priorities based on product demand or as needed

Nice To Haves

2 years’ experience within the Quality Assurance/Quality Control field

Responsibilities

Segregate nonconforming parts and material to prevent their use or distribution; then facilitate the disposition determined
Perform stock inspections, as needed for complaints or other quality concerns
Rework nonconforming parts when reasonably feasible, such as re-bagging, re-labeling, re-boxing, and cleaning parts
Perform dimensional inspections utilizing precision measuring equipment to verify drawing specifications
Perform finish quality inspections visually and/or verify acceptability with a spectrophotometer and gloss meter
Release acceptable portion of shipments, the remainder of product not on the NCR, in the ERP system, where applicable
Identify nonconforming parts and collaborate with Quality Engineers to create Nonconformance Reports (NCR), where necessary
Verify a certificate of analysis is received with incoming raw materials from suppliers meet respective requirements
Coordinate incoming shipment priorities for inspections with Receiving, including preliminary shipping damage inspections on trucks, and verifications of quantities and items, where needed
Communicate quality concerns to Supervisors and Leadership
Assist Inventory Control Team with various tasks as needed
Assist Leadership with Work Instruction Creation, Documentation, and Audits
Determine acceptability by verifying that test results meet the respective specifications/requirements
Communicate acceptance status (accept/reject/QC Hold) of inspected goods to Material Handlers to streamline throughput of acceptable goods
Record data and results accurately in specified forms (paper and electronic)
Label, organize and track test parts
Identify the acceptance status (accept/reject QC hold) of physical goods inspected accordingly
Organize and store test data so it can be easily retrieved when needed
Provide feedback on improvements for QC Test Procedures
Assist Quality Team with various tasks as needed for projects or otherwise
Represent Schluter Systems in a professional, positive, and courteous manner in all matters
Ensure equipment is routinely calibrated, inspected, checked, maintained, and properly stored to ensure its accuracy and fitness for use in a collaboration with QC Tech III and Quality Engineers.
Maintain general lab supplies; reorder supplies as needed.
Research and make recommendations for new supplies, where needed.
Manage inspection items and ensure they’re properly labeled and stored.
Communicate quality concerns to Supervisors, Management, Engineers, or Operators.
Assist with training new Technicians or other staff in need inspection training.
Provide feedback on improvements for QC test methods and procedures.
Assist with First Article Inspections (FAI) of new products and/or suppliers, as needed.
Assist in identifying and implementing process improvement opportunities