Quality Control Technician

Dometic Corporation•Stuart, FL

6d•Onsite

About The Position

As Quality Control Technician of the Stuart/Port St Lucie team, you will be involved in improving customer satisfaction results through resolution of complaints, driving policy, processes, and individual performance improvement through quality audits, reporting and employee development processes. The Quality Technician should be able to communicate ideas well and connect business needs to solutions.

Requirements

High School diploma
2-5 years of experience in a quality control position, preferable in an electrical or electronics manufacturing setting
Capable, energetic individual able to work with a cross-functional team to ensure product and process conformance
Organized team player who can take initiative and work according to department priorities
Quality and customer-focused, self-motivated
Dedication to continuous improvement
Intermediate skill in MS Office (PowerPoint, Outlook, Word, Excel)
Basic understanding of statistical analysis
Must be able to sit or stand for extended periods of time, lift up to 50 lbs, and perform other basic physical demands of the position as needed
Strong problem solving
Ability to work well independently and as part of a team
Strong written and verbal communication skills
Exemplary standards of ethics, integrity, and accountability
Detail oriented with strong organizational skills
Must have the ability to work under pressure and meet deadlines
Sense of urgency and self-motivation

Nice To Haves

Experience with electronic ignition systems and components a plus

Responsibilities

Assist in providing Quality and EHS documentation as needed according to the ISO framework
Identifying and resolving quality and process problems using quality tools such as 8-D, 5-Why, pareto analysis, SPC, capability studies, etc.
Identify trends and make recommendations based on data collected for process and product improvements
Administration of company calibration program
Assist Tech Services Department with diagnosing and resolving quality related issues as needed
Work alongside personnel in warranty department and assist with processing return and repair products in addition to warranty claims
Assist in support of engineering, purchasing strategies and other activities as required
Assist production with quality issues
Work with purchasing department and vendors to resolve/improve supplier-quality issues
Work with suppliers and purchasing regarding purchased parts as related to quality
Membership on the Safety Committee
Maintain ISO certifications, the MRB process, calibration program, and assist to identify and resolve quality, environmental, and health & safety issues
Internal audits of processes and procedures
Additional responsibilities will include assisting the Tech Service and Sales departments to respond to quality concerns and performing technical analysis
Other duties as assigned