Quality Control Team Lead

Lakeshirts•Longmont, CO

1d•Onsite

About The Position

Under the direct supervision of the High Post Production Supervisor, this position is responsible for direct leadership and productivity of assigned Post Production employees, communicating with team members regarding performance, priorities, work load and deadlines. This role involves managing and directing daily priorities, ensuring staff are trained and motivated, conducting performance reviews, and maintaining quality standards for garments. The Quality Control Team Lead also collaborates with other departments to resolve issues and improve processes.

Requirements

Effective Leadership & Communication
Assess Needs
Prioritize
Bilingual in English and Spanish
High school diploma preferred, but not required
Ability to assess needs and prioritize
Must have knowledge of Syspro and Excel
Excellent communication skills (written and oral), problem resolution, sound judgment, pro-active, people-oriented, flexible, organized, diplomatic, strong listening skills, reliable, enthusiastic, courteous, and result-oriented
Ability to work well in a team
Hours must be flexible according to workloads
Ability to work well independently and as a team
Accuracy is required, one must understand the order form and be able to count
Ability to manage multiple tasks in a fast-paced working environment
Must be self-directed & self-motivated
Ability to be on your feet 8-10+ hrs/day
Employee must be able to see and hear, read and write.
Requires adaptability, analyzing, assessing, calculating, decision-making, dependability, good judgment, reading, memorizing, social skills, speaking, stress control, and writing.

Nice To Haves

Leadership experience preferred but not required

Responsibilities

Manage and direct daily priorities set by the Post Production Supervisor.
Utilize and understand reports to help manage priorities and determine priority goal achievement.
Read and understand work orders and profiles to ensure each account is processed correctly.
Ensure all QC staff are following the profiles established for each customer and communicate any profile changes.
Ensure team members are appropriately trained in the areas of job responsibility, safety, and company policy.
Motivate all team members to achieve personal and department success.
Monitor attendance and analyze staffing needs to meet goals, keeping Workday updated and processing bi-weekly payroll sign-off procedures.
Conduct SIFs (short interval follow-ups with the team) and report performance to supervisor.
Conduct quarterly performance and yearly increase reviews with employees in conjunction with the supervisor.
Works actively with others in the department and company to achieve positive results.
Collaborate with supervisor to overcome any team member concerns and performance issues.
Request help from other areas to help meet goals.
Communicate with Inventory and RC regarding orders needing redo's and log the errors in the system.
Update daily logs.
Maintain Lakeshirts acceptable standard of quality per garment.
Inspect high post production garments for correct ink/thread colors, proper logo placement, labels, and general flaws.
Review processes periodically to increase efficiency.
Follows the 6S: Sort, Set in Order, Shine, Standardize, Sustain and Safety.
Follows safety practices. Identifies problems and works to resolve safety issues as they occur in accordance to OSHA standards.
Other duties as assigned including special projects.