Quality Control Supervisor - 1st Shift

Pepper Source•Van Buren, AR

12d•Onsite

About The Position

Plans and directs activities concerned with development, application, and maintenance of food quality standards for industrial processes, materials, and products. This role involves developing and initiating standards and methods for inspection, testing, and evaluation, devising sampling procedures, and designing forms for recording and evaluating quality data. The supervisor will establish programs to evaluate equipment accuracy, develop methods for handling discrepant material, and direct workers in measuring and testing product quality. The role also requires interfacing with various departments and vendors to resolve quality issues, providing computerized status reports, and compiling training materials on food safety and quality control. Maintaining knowledge of current testing methods and ensuring compliance with regulatory agencies like USDA and FDA are key responsibilities. The supervisor will also maintain the HACCP plan, develop corrective actions for audit findings, and provide Certificates of Analysis to customers.

Requirements

High school diploma or general education degree (GED); or one to three months related experience and/or training; or equivalent combination of education and experience.
Must be able to speak, read and write in English.
Ability to read and interpret documents such as safety rules, operating and maintenance instructions, and procedure manuals.
Ability to write routine reports and correspondence.
Ability to speak effectively before groups of customers or employees of organization.
Ability to calculate figures and amounts such as discounts, interest, commissions, proportions, percentages, area, circumference, and volume.
Ability to apply concepts of basic algebra and geometry.
Ability to apply common sense understanding to carry out instructions furnished in written, oral, or diagram form.
Ability to deal with problems involving several concrete variables in standardized situations.
Basic knowledge of computers; Knowledge of Database, Spreadsheet, Word Processing, and Manufacturing software.
Stand and/or walk for the duration of the shift.
Use hands to finger, handle, or feel and reach with hands and arms.
Talk and hear.
Close vision, distance vision, color vision, peripheral vision, depth perception and ability to adjust focus.

Nice To Haves

Analytical - Uses intuition and experience to complement data; Designs work flows and procedures.
Design - Generates creative solutions; Uses feedback to modify designs; Demonstrates attention to detail.
Problem Solving - Identifies and resolves problems in a timely manner; Gathers and analyzes information skillfully; Develops alternative solutions; Works well in group problem solving situations; Uses reason even when dealing with emotional topics.
Project Management - Coordinates projects; Communicates changes and progress; Completes projects on time and budget.
Technical Skills - Assesses own strengths and weaknesses; Pursues training and development opportunities; Strives to continuously build knowledge and skills; Shares expertise with others.
Interpersonal Skills - Focuses on solving conflict, not blaming; Maintains confidentiality; Listens to others without interrupting; Keeps emotions under control; Remains open to others' ideas and tries new things.
Oral Communication - Speaks clearly and persuasively in positive or negative situations; Listens and gets clarification; Responds well to questions; Demonstrates group presentation skills; Participates in meetings.
Written Communication - Writes clearly and informatively; Able to read and interpret written information.
Teamwork - Balances team and individual responsibilities; Exhibits objectivity and openness to others' views; Gives and welcomes feedback; Contributes to building a positive team spirit; Puts success of team above own interests; Able to build morale and group commitments to goals and objectives; Supports everyone's efforts to succeed.
Visionary Leadership - Displays passion and optimism; Inspires respect and trust; Mobilizes others to fulfill the vision; Provides vision and inspiration to peers and subordinates.
Change Management - Develops workable implementation plans; Communicates changes effectively; Builds commitment and overcomes resistance; Prepares and supports those affected by change; Monitors transition and evaluates results.
Delegation - Delegates work assignments; Matches the responsibility to the person; Sets expectations and monitors delegated activities; Provides recognition for results.
Leadership - Exhibits confidence in self and others; Inspires and motivates others to perform well; Effectively influences actions and opinions of others; Accepts feedback from others; Gives appropriate recognition to others.
Managing People - Takes responsibility for subordinates' activities; Makes self available to staff; Provides regular performance feedback; Develops subordinates' skills and encourages growth; Fosters quality focus in others; Improves processes, products and services; Continually works to improve supervisory skills.
Quality Management - Looks for ways to improve and promote quality; Demonstrates accuracy and thoroughness.
Business Acumen - Understands business implications of decisions; Aligns work with strategic goals.
Diversity - Demonstrates knowledge of EEO policy; Shows respect and sensitivity for cultural differences; Educates others on the value of diversity; Promotes a harassment-free environment; Builds a diverse workforce.
Ethics - Treats people with respect; Keeps commitments; Inspires the trust of others; Works with integrity and ethically; Upholds organizational values.
Organizational Support - Follows policies and procedures; Completes administrative tasks correctly and on time; Supports organization's goals and values; Benefits organization through outside activities; Supports affirmative action and respects diversity.
Strategic Thinking - Develops strategies to achieve organizational goals; Understands organization's strengths & weaknesses; Identifies external threats and opportunities; Adapts strategy to changing conditions.
Judgment - Displays willingness to make decisions; Exhibits sound and accurate judgment; Supports and explains reasoning for decisions; Includes appropriate people in decision-making process; Makes timely decisions.
Motivation - Sets and achieves challenging goals; Demonstrates persistence and overcomes obstacles; Measures self against standard of excellence.
Planning/Organizing - Prioritizes and plans work activities; Uses time efficiently; Plans for additional resources; Sets goals and objectives; Organizes or schedules other people and their tasks; Develops realistic action plans.
Professionalism - Approaches others in a tactful manner; Reacts well under pressure; Treats others with respect and consideration regardless of their status or position; Accepts responsibility for own actions; Follows through on commitments.
Quality - Demonstrates accuracy and thoroughness; Looks for ways to improve and promote quality; Applies feedback to improve performance; Monitors own work to ensure quality.
Quantity - Meets productivity standards; Completes work in timely manner; Strives to increase productivity.
Safety and Security - Observes safety and security procedures; Determines appropriate action beyond guidelines; Reports potentially unsafe conditions; Uses equipment and materials properly.
Adaptability - Adapts to changes in the work environment; Manages competing demands; Changes approach or method to best fit the situation; Able to deal with frequent change, delays, or unexpected events.
Attendance/Punctuality - Ability to maintain regular and punctual attendance; Ensures work responsibilities are covered when absent; Arrives at meetings and appointments on time.
Dependability - Follows instructions, responds to management direction; Takes responsibility for own actions; Keeps commitments; Commits to long hours of work when necessary to reach goals; Completes tasks on time or notifies appropriate person with an alternate plan.
Initiative - Volunteers readily; Undertakes self-development activities; Seeks increased responsibilities; Looks for and takes advantage of opportunities; Asks for and offers help when needed.
Innovation - Displays original thinking and creativity; Meets challenges with resourcefulness; Generates suggestions for improving work; Develops innovative approaches and ideas; Presents ideas and information in a manner that gets others' attention.
Occasionally required to climb or balance and stoop, kneel, crouch, or crawl.

Responsibilities

Develops and initiates standards and methods for inspection, testing and evaluation.
Devises sampling procedures and designs and develops forms and instructions for recording, evaluating and reporting quality and reliability data.
Establishes program to evaluate precision and accuracy of production equipment and testing, measurement and analytical equipment and facilities.
Develops and implements methods and procedures for disposition of discrepant material and devises methods to assess cost and responsibility.
Directs workers engaged in measuring and testing product and tabulating data concerning materials, product or process quality and reliability.
Interfaces with procurement, engineering, manufacturing, customer or vendors to coordinate and resolve quality-related problems.
Provides computerized status report describing progress and concerns related to inspection activities, nonconforming items, and/or other items related to the quality of the process, material or product.
Compiles and writes training material and conducts training sessions on food safety and quality control activities.
Maintains a working knowledge of the latest codes and new developments in testing and examination methods of processes, materials, and products.
Assures compliance to all applicable regulatory agencies including USDA, FDA, Bureau of Weights and Measures, State and Local regulations.
Maintains current HACCP plan of both USDA and FDA products.
Develops and coordinates execution of corrective action and preventive measures form audit findings.
Provides Certificates of Analysis to Customers as requested by Management.
Directly supervises 5-10 employees in the Food Safety and Quality Assurance Department.
Carries out supervisory responsibilities in accordance with the organization's policies and applicable laws. Responsibilities include interviewing, hiring, and training employees; planning, assigning, and directing work; appraising performance; rewarding and disciplining employees; addressing complaints and resolving problems.