Quality Control Supervisor
About The Position
The Quality Control Supervisor ensures metal products meet quality, safety, and reliability standards during shipping and receiving operations. The role oversees inspections, shipping documentation, inventory records, load configurations, and compliance with railroad loading requirements. It trains and supervises the Quality Control Associate and coordinates with warehouse personnel, forklift operators, drivers, and terminal management to support safe, accurate, and efficient operations. This is an onsite position in a warehouse environment, based in Joliet, Illinois, or Memphis, Tennessee. The schedule averages approximately 40 hours per week, with overtime as scheduled. The role is hourly and non-exempt, pays $24 per hour, and is classified as safety-sensitive. No travel is required. The position reports to the Manager, Terminal Operations and supervises one or more employees.
Requirements
- Previous experience in transportation, warehouse operations, or the metals warehousing industry.
- Ability to train, supervise, and support employees in daily operations.
- Ability to coordinate effectively with forklift operators, warehouse staff, drivers, and terminal management.
- Strong basic math skills, including calculating shipment weights and verifying quantities.
- Ability to review shipping and receiving paperwork and maintain accurate records.
- Understanding of safe material handling, load security, and warehouse procedures.
- Analytical thinking and attention to detail.
- Strong oral and written communication skills; ability to read, write, and communicate effectively in English.
- Teamwork and interpersonal effectiveness.
- Time management, punctuality, and reliability.
- Personal accountability and professionalism.
- Conflict management and problem-solving skills.
- Ability to work efficiently in a fast-paced warehouse environment.
- Strong commitment to safety, security, and quality standards.
- Ability to work in a warehouse environment, including occasional outdoor work and exposure to changing temperatures, weather, noise, and other operational conditions.
- Ability to stand, walk, sit, bend, crouch, kneel, climb, balance, reach, push, and pull as needed.
- Ability to lift more than 50 pounds occasionally.
- Sufficient vision, coordination, dexterity, and mobility to perform essential job duties.
- Ability to wear required PPE throughout the workday.
- Currently authorized to work in the United States.
Nice To Haves
- High school diploma or equivalent.
- Experience with shipping and receiving processes, material inspections, inventory documentation, or load preparation.
- Knowledge of railroad loading requirements and OSHA safety practices.
Responsibilities
- Inspect incoming metal products and verify quantities, product details, destinations, and shipping documents.
- Identify, document, photograph, and report damaged materials using established procedures, including the 13-point CMI receiving report.
- Coordinate with delivery drivers, shippers, consignees, and management to resolve product damage and determine corrective actions.
- Verify materials are correctly prepared and configured for safe shipment.
- Oversee trucks delivering and picking up materials throughout the warehouse.
- Maintain shipping and receiving records, container sizes, LRP numbers, warehouse shipping documentation, and daily inventory logs.
- Determine appropriate container sizes and LRP requirements for outbound shipments.
- Calculate and verify combined weights of LTL shipments, ensure compliance with shipping weight restrictions, and determine adjustments when loads exceed limits.
- Coordinate with forklift operators and warehouse personnel to ensure materials are handled, staged, and loaded correctly.
- Train, supervise, and monitor the daily performance of the Quality Control Associate.
- Ensure outbound loads are secured according to applicable railroad standards and loading requirements.
- Immediately communicate incidents, accidents, damages, and claims to management.
- Enforce the use of required PPE, including steel-toed boots, safety vests, gloves, safety glasses, and appropriate work clothing.
- Follow company policies, operating procedures, and applicable OSHA regulations.
- Maintain a clean, organized, and safe warehouse environment and perform additional assigned duties.
Benefits
- A choice of medical plans with FSA and HSA options.
- Dental insurance.
- Vision insurance.
- Company-paid life and disability insurance.
- 401(k) plan with company match.
- Paid time off (PTO) and company holidays.
- Employee Assistance Program.
- Company Health & Wellness Program.
- Discounts with preferred vendors.
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What This Job Offers
Job Type
Full-time
Career Level
Mid Level
Education Level
High school or GED
