Quality Control Supervisor

UPLIFT Desk•Austin, TX

3d•Onsite

About The Position

At UPLIFT Desk, we’re not just building ergonomic workstations—we’re shaping how people work and live. As the ecommerce industry leader in height-adjustable desks, we’ve grown by delivering innovative, customer-focused solutions that promote health, productivity, and well-being. Our success is rooted in our core values: Customer Obsession, Innovation, Accountability, and Results Oriented. As the Quality Control Supervisor, you will lead the Quality Control team responsible for ensuring every product meets UPLIFT Desk's quality standards before reaching our customers. This role combines hands-on leadership with process improvement, quality analysis, and cross-functional collaboration to maintain operational excellence while supporting a fast-paced warehouse environment.

Requirements

3+ years of quality control experience in a warehouse, manufacturing, or distribution environment, including at least 2 years leading or supervising a team.
Proven ability to coach, develop, and hold employees accountable while fostering a positive, high-performing team culture.
Strong analytical and problem-solving skills with the ability to identify root causes and implement corrective actions.
Advanced proficiency with Google Workspace (Sheets, Docs, Gmail) and the ability to analyze quality metrics and reporting.
Excellent written and verbal communication skills with strong organizational skills and attention to detail.

Nice To Haves

Experience developing or improving quality control processes and standard operating procedures.
Experience working with supplier quality issues and corrective action programs.
Lean Manufacturing, Six Sigma, Continuous Improvement, or similar quality methodologies.
Forklift certification or experience operating warehouse equipment.
Experience in office furniture, manufacturing, consumer products, or distribution environments.

Responsibilities

Lead, coach, develop, and cross-train the Quality Control team while maintaining accountability for quality, productivity, and safety expectations.
Oversee the inspection and testing of inbound products, parts, and materials to ensure compliance with UPLIFT Desk quality standards.
Analyze inspection results, quality metrics, and defect trends to identify root causes and implement corrective actions.
Partner with Product Development, Supply Chain, Logistics, and Warehouse Operations to resolve quality issues and improve product performance.
Develop, maintain, and continuously improve quality control procedures, inspection standards, and documentation.
Coordinate supplier corrective actions and oversee product rework activities to minimize inventory disruption.
Maintain accurate inspection records, reporting, and quality documentation.
Monitor departmental performance and recommend process improvements that enhance product quality and operational efficiency.
Maintain a safe, organized, and compliant work environment while supporting warehouse operations as needed.
Perform other duties as assigned to support business objectives.

Benefits

A merit-based environment that rewards growth and accomplishment regardless of seniority
Generous paid time off
4% 401K company matching with instant vesting (after one year)
Excellent group health insurance available to employees and dependents, including domestic partners (medical plan, 2 dental plans, and a vision plan to choose from)
Flexible spending account (FSA) for health care and child care costs
Company-paid & Supplementary Life Insurance; Long-term & Short-term disability
Free UPLIFT Desk (after one year)
50% discount on all UPLIFT products
Free healthy (and not so healthy) snacks and drinks
On-the-job training and skills development
A supportive and engaging work culture that promotes healthy living