Quality Control Supervisor 3rd shift

SCN BestCo•Santa Cruz, CA

1d•$82,957 - $124,435•Onsite

About The Position

SCN BestCo is a leading innovator, developer, and manufacturer of Vitamin, Mineral & Supplement (VMS), Over-the-Counter (OTC), and prebiotics/probiotics in enjoyable forms such as gummies, lozenges, and chews. With over 50 years of experience, the company aims to change how consumers make healthier choices. The Quality Control Supervisor will supervise and lead a team of Quality Control (QC) Leads and Technicians responsible for the inspection of incoming raw materials through finished goods release. In collaboration with Quality leadership, the QC Supervisor will support the development, enhancement, and coordination of QC systems to ensure the continuous production of high-quality products that meet established standards, customer specifications, and production goals.

Requirements

High school diploma or equivalent.
6 years’ experience in Quality Control or Quality Assurance in the food or dietary supplement industry.
2 years’ demonstrated leadership or professional supervisory experience.
Proficiency with Root Cause Analysis (RCA) and Corrective & Preventive Actions (CAPAs).
Proficiency in Microsoft Office including Word, Excel and Outlook.
Strong communication, leadership, process development, training, organization, and prioritization skills.
Ability to calculate figures and amounts such as discounts, interest, commissions, proportions, percentages, area, circumference, and volume. Ability to apply concepts of basic algebra and geometry.
Must have the ability to communicate effectively, verbally and in writing, with internal staff and management.
Ability to read and interpret documents such as safety rules, operating and maintenance instructions, and procedure manuals. Ability to write routine reports and correspondence. Ability to speak effectively before groups of customers or employees of organization.
Must be able to demonstrate practical problem solving and trouble shooting skills.
Ability to define problems, collect data, establish facts, and draw valid conclusions. Ability to interpret an extensive variety of technical instructions in mathematical or diagram form and deal with several abstract and concrete variables.

Nice To Haves

Degree in food science, food technology, nutrition, or related field.
Experience in an FDA regulated environment.
Experience with NSF audits and standards.
Experience with ERP, SPC systems, and/or familiarity with SPC tools.
Bilingual in English/Spanish.

Responsibilities

Supervise workers engaged in inspection and testing activities to ensure high standards of quality and high technical integrity.
Oversee and ensure consistent QC documentation, testing, reporting, and other activities in compliance with company and regulatory standards.
Develop, maintain, and report quality metrics to Quality management.
Lead internal continuous improvement teams to stabilize and improve quality processes using techniques such as statistical process control (SPC).
Collaborate with Quality team and other interdepartmental teams to investigate deviations, customer complaints, and audit findings.
Collaborate with Production, Engineering, Regulatory, and other interdepartmental teams, as needed.
Provide technical and statistical expertise to teams as needed.
Maintain and update the standard operating procedures (SOPs), Quality Control work instructions, and job aids as needed.
Oversee the practice of sample pulls for retains, lab testing, and customer submissions.
Verify and enforce the upkeep of calibrated equipment, pest management, and electronic systems.
Guide and ensure documentation meet ALCOA+ standards and data integrity standards.
Design, develop, and implement quality control training programs in partnership with management.
Support internal and external audits as directed.
Provide task direction to team members.
Provide on the job training (OJT) for new hires (onboarding).
Motivate team to improve productivity.
Create and monitor team schedules.
Oversee day-to-day operations of assigned areas.
Listen to team members’ feedback and resolve/report any issues or conflicts.
Conduct performance reviews and manage individual performance.
Ensure safety and quality standards are enforced and met.