Quality Control Supervisor/ 2nd shift

Swagelok•Solon, OH

About The Position

Provide direction and supervision for the plant(s) Quality Control Department by communicating effectively with management and associates, standardizing quality system processes, developing and implementing continuous-improvement plans, and providing opportunities for associates’ personal and professional development. The role supports quality operations across plants and works with departments, suppliers, and plant leadership to resolve quality issues, improve product flow, and ensure effective quality systems. The position has approximately 7–16 direct reports.

Requirements

High school diploma or equivalent.
Strong communication skills.
Knowledge of manufacturing processes.
Knowledge of problem-solving methodologies.
Associate development skills.
ISO 9000 awareness.
Ability to safely and successfully perform essential job functions and meet qualitative and/or quantitative productivity standards.
Ability to maintain regular, punctual attendance.
Ability to pass a vision acuity test, with or without reasonable accommodation.

Nice To Haves

Two years of experience in a related field or a technical background.
Critical competencies: accurate self-assessment, achievement, empathy, conflict resolution, teamwork and collaboration, influence, and initiative.

Responsibilities

Work with the manager to establish budgets, meet budget targets, analyze variances, identify cost-reduction opportunities, and track expenses.
Manage and support key projects, coordinating with other departments to obtain resources needed for successful completion.
Work with plants to improve quality and product flow.
Help plants resolve quality problems and implement effective quality systems.
Make informed product-quality decisions.
Work with suppliers to contain, replace, and resolve component issues in a timely manner.
Ensure corporate quality systems and procedures are implemented and followed at the plant(s).
Support Quality Assurance activities as needed, including quality training, audits, customer-return evaluations, and corrective actions.
Maintain appropriate staffing levels, shift coverage, and inspection capabilities, including skills and equipment.
Identify and recommend cross-training opportunities to improve flexibility.
Develop inspectors’ and technicians’ leadership, customer-support, and problem-solving skills.
Coach associates regarding performance issues as needed and administer the performance and wage system.
Build effective working relationships with department and plant leadership.
Report monthly on key projects, production-support activities, and personnel issues as needed.
Provide analysis of Quality Control indicator information.
Know, enforce, and appropriately escalate Swagelok associate policies.