Quality Control Supervisor - 2nd Shift

Saddle Creek Logistics Services•Belton, MO

1d•Onsite

About The Position

The Quality Control Supervisor leads a team of associates to ensure and maintain high quality standards throughout the facility. The role focuses on accuracy, problem resolution, customer service, employee relations, and maintaining a safe work environment. The position is located in Belton, Missouri, and works Monday through Thursday from 3:30 PM to 3:00 AM.

Requirements

At least 2 years of leadership experience in a warehouse, distribution, fulfillment, or logistics environment.
Ability to lead, motivate, and develop teams while fostering a collaborative and positive work culture.
Strong communication, interpersonal, and relationship-building skills, including the ability to partner across departments.
Problem-solving and decision-making abilities, including identifying process-improvement and operational-excellence opportunities.
Experience managing multiple priorities in a fast-paced, high-volume environment while maintaining focus on safety, quality, service, and productivity goals.
Strong organizational skills and ability to plan, prioritize, and execute multiple projects simultaneously.
Proficiency with Microsoft Office applications and experience with WMS, OMS, or related operational systems.
Adaptability and ability to learn new processes, support cross-functional operations, and work amid changing business conditions.
Sound judgment and analytical skills to address operational challenges and drive results.
High school diploma required.

Nice To Haves

Bachelor’s degree preferred.
Lean Six Sigma and continuous-improvement training and experience are a plus.
Supply chain or logistics experience preferred.

Responsibilities

Prioritize workload according to production and planning needs.
Ensure customer service performance indicators are met, including order-fill-rate accuracy, unannounced inspections, and inventory accuracy.
Understand quality standards and measure performance against them.
Audit processes to confirm quality standards are met and identify root causes of problems.
Provide quality standards and defect ranges (panoplies) as needed for production.
Maintain and update work instructions and processes across departments.
Communicate effectively with other departments and customers.
Maintain a clean, professional, and safe working environment while meeting or exceeding corporate safety goals.
Promote continual, measurable improvement and teach and enforce the company’s Quality Policy.
Communicate company goals, expectations, improvement areas, and successes to associates.
Conduct annual performance reviews for department staff.
Coach, train, and mentor direct reports to support personal growth and career development.
Create and maintain daily, weekly, and monthly quality reports for multiple levels of management.