Quality Control Supervisor

Swiss American CDMO•Carrollton, TX
•$60,000 - $65,000•Onsite

About The Position

With guidance from the Quality Control Manager, the Quality Control Supervisor oversees technicians performing quality control activities, including in-process and final product testing. The role manages Quality Control Inspectors and supports compliance with quality standards and regulations, SOPs, FDA requirements, and GMP guidelines. The position also includes supervisory responsibilities such as recruiting, hiring, training, developing, directing, and evaluating Quality Control personnel.

Requirements

  • Minimum of 1–2 years of experience in a Quality Control role within a manufacturing environment.
  • Excellent written and verbal communication skills.
  • Ability to communicate effectively with all organizational levels, including management, clients, and employees.
  • Strong analytical and problem-solving skills, including the ability to analyze data and draw conclusions.
  • Understanding of statistical concepts and their application in quality control.
  • Ability to identify and troubleshoot quality issues.
  • Strong decision-making and problem-solving skills.
  • Ability to analyze data, identify trends, and implement corrective actions.
  • Proficiency in Microsoft Office Suite, including Word, Excel, PowerPoint, and Outlook.
  • Ability to lift up to 25 lbs.
  • Ability to stand for long periods, bend, reach, and climb ladders.

Nice To Haves

  • Associate's degree in a relevant field, such as Quality Assurance, Engineering, or Science.
  • Experience in a supervisory role.
  • Experience with quality management software, such as SPC software.

Responsibilities

  • Manage Quality Control Inspectors.
  • Recruit, hire, train, and develop Quality Control personnel.
  • Plan, assign, and direct work activities.
  • Conduct performance reviews and provide feedback.
  • Address employee concerns and resolve conflicts.
  • Participate in internal and external GMP audits.
  • Assist in executing validation activities.
  • Receive, collect, and analyze samples for release testing of in-process materials.
  • Monitor the packaging process on the production floor.
  • Receive, collect, and analyze samples for release testing of final products.
  • Participate in investigations of process deviations and product quality failures, and assist with implementing corrective actions.
  • Ensure operations are performed in accordance with SOPs, FDA requirements, and GMP guidelines.
  • Collect weekly and monthly water samples.
  • Collect environmental monitoring samples at assigned intervals.
  • Organize product retains.
  • Perform other related duties as assigned.
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