Quartz - Quality Control Supervisor - Days

Mohawk Industries•Dickson, TN

About The Position

The Quality Control Supervisor supervises and coordinates department-specific functions across one or more shifts. The role prioritizes work, develops daily schedules, assigns routine and preventive tasks, and monitors department performance to maintain and improve costs, productivity, quality, and safety. The supervisor verifies employee time records, provides feedback, supports hiring, trains and develops employees, and maintains training records. The position oversees quality processes across production, including inspecting materials, identifying nonconformance, reviewing production and equipment for quality concerns, communicating product-testing results, and providing quality-related training and coaching. The supervisor compiles data and reports to help analyze root causes and corrective actions, partners with Customer Service or Claims to resolve quality issues, and determines the disposition of non-conforming material. The role also collaborates with other departments and plant management on safety, operational issues, special projects, and continuous improvement.

Responsibilities

Supervise and coordinate department functions across one or more shifts, including reviewing work orders and maintenance schedules.
Prioritize work, create daily department schedules, and assign routine and preventive tasks to support cost, productivity, quality, and safety goals.
Ensure workflow priorities are followed and tasks are completed on time.
Verify employee hours in the Kronos timekeeping system.
Provide constructive feedback and recommend changes to working conditions or equipment use to improve efficiency.
Establish priorities and monitor the quality and quantity of departmental and individual work.
Ensure department and plant quality requirements and procedures are communicated, understood, and followed.
Train, develop, and identify employee training and resource needs; participate in hiring; and maintain employee training records.
Build effective working relationships with other departments to address issues that could affect production or product quality.
Participate in safety meetings and projects, complete safety surveys, and provide safety training.
Inspect materials for uniformity and early detection of problems.
Identify quality nonconformance and assess the need for internal corrective action.
Review orders, equipment, and daily production for quality issues that could affect production or related processes.
Communicate product-testing results to management and Manufacturing personnel in a timely manner.
Provide quality-related training and coaching to Manufacturing personnel.
Compile data and generate production-line performance reports to support root-cause analysis and corrective actions.
Partner with Customer Service or Claims to research and resolve quality issues.
Determine the use or disposition of non-conforming material to maximize use and profitability while minimizing off-quality materials and waste.
Work with plant management on special projects supporting Quality objectives and continuous improvement.
Monitor work quality and adherence to standards to ensure products or services meet or exceed established criteria.
Address and resolve team operational issues, conflicts, and challenges.
Perform other duties as assigned.