Quality Control Supervisor

Ricoh Electronics, Inc.•Lawrenceville, GA

About The Position

The QC Supervisor oversees quality control operations in a manufacturing environment, ensuring materials, components, and finished products meet established quality standards and customer requirements. The role supervises inspection activities, assigns and schedules work, trains employees on quality procedures, and supports compliance with testing and inspection processes for more than 25 employees across multiple shifts and facilities. The supervisor is responsible for the toner process lab and production departments, ensuring tests are completed as required, reviewing and analyzing data, and providing feedback to production. The role also completes analysis tasks as directed by the manager.

Responsibilities

  • Model safety-first behaviors and ensure procedures are performed safely and provide a safe work environment.
  • Plan and implement daily and weekly work schedules and assignments to meet quality control and inspection goals; may track and control the functional area's budget.
  • Communicate, train, and enforce adherence to quality control policies and procedures; recommend changes to daily processes.
  • Supervise and schedule quality inspection activities for incoming materials and products produced; enforce adherence to new and revised inspection methods and processes.
  • May recommend procedural adjustments to reduce manufacturing costs and improve operational efficiency.
  • Supervise implementation of new-product quality inspection and part-inspection setup procedures.
  • May recommend suspending or releasing materials or parts to production, or final products for shipment to customers.
  • Participate in or lead investigations of product quality issues and notify production and engineering areas about identified issues.
  • Support production in implementing corrective actions, test solution effectiveness, and provide feedback on results; may initiate Corrective Action Requests (CARs) and participate in assessing root causes and countermeasures.
  • Maintain inspection documentation and update related databases; review and summarize inspection data and generate periodic quality reports.
  • Schedule and coordinate maintenance of inspection measuring and test equipment.
  • Oversee the toner process lab and production departments, ensure tests are completed according to requirements, review and analyze data, and provide feedback to production.
  • Complete analysis tasks as directed by the manager.
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