Quality Control Specialist - Comics
About The Position
We’re looking for a Quality Control Specialist to join our Comics team to play a key role in ensuring that all collectible submissions meet CCG's unparalleled commitment to accuracy, consistency, and integrity in our Sarasota Offices. Certified Collectibles Group (CCG) is a global leader in the fast-growing collectibles market. Founded in 1987, CCG provides third-party authentication and grading services that protect the integrity of the hobby and empower confident buying and selling decisions. To date, more than 110 million coins, banknotes, comic books, magazines, trading cards, sports cards, stamps, video games & home videos, and autographs have been certified by CCG. Trusted by collectors and dealers worldwide, CCG has locations in the United States, United Kingdom, Germany, United Arab Emirates and China.
Requirements
- Minimum one year of Quality experience working in a production environment.
- High School Diploma or Equivalent
- Able to work overtime hours when needed based on business needs and demands
- Proficient with Microsoft Office (Word Excel PowerPoint and Outlook)
- Good written and verbal communication skills
- Excellent time management and problem-solving skills
- Detail focused
- Ability to multi-task in a fast-paced, deadline-driven environment
- Documentation and reporting skills
- Strong customer service and organization skills
Nice To Haves
- Experience with quality control techniques like Six Sigma may be an added advantage
Responsibilities
- Carry out quality assessment measures of all the products ready to be shipped
- Maintain an acceptable level of quality workmanship and productivity
- Responsible for checking outgoing submissions to ensure that they are free of defects and produced according to company specifications and guidelines
- Responsible for identifying product defects or potential issues and determining what to do to resolve the issue
- Identify defects and report when instances of poor quality occur
- Identify and document errors and measure the error rate for various stages
- Examines finalized collectibles to make sure they meet company standards after production and before they are sent back to the client
- Recording inspection results by completing reports, summarizing re-works and wastes, and inputting data into a quality database
- Provide detailed reports to supervisors and managers to help them make decisions about production processes and practices
- Identify and eliminate recurring problems and provide a paper trail to aid in accountability and error reporting
- Perform inspection which includes the inspection for such defects as missing components, incorrect component value, improperly placed or misaligned components, faulty products, and deficiencies
- Training the production team on quality control measures to improve product excellence
- Proposing improvements to the production process
- Recommend improvement measures to the production process to ensure quality control standards are met
- Correspond with customers as needed
- Ensure conformance with quality standards and customer requirements
- Resolve quality-related issues adhering to deadlines
- Work cooperatively with fellow employees
- Maintain a clean, organized work area
Benefits
- Medical, Vision, and Dental Insurance
- Paid Time Off (PTO) and Paid Holidays
- 401(k) retirement plan with company match
- Career development & learning opportunities
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What This Job Offers
Job Type
Full-time
Career Level
Entry Level
Education Level
High school or GED
