Quality Control Specialist

DriveTime•Fort Worth, TX

13d•Onsite

About The Position

DriveTime Family of Brands includes in-house financing and servicing through Bridgecrest, which is one of the country’s leading financial servicing providers. Bridgecrest services roughly $25+ billion in finance receivables for DriveTime and other third parties. We service auto loans across a wide credit spectrum with the intent of creating a strong path to vehicle ownership for our customers. In short, a Quality Control Specialist is responsible for monitoring and reviewing operational procedures daily. Quality Control objectives are to review and measure the adherence of business and compliance processes and procedures performed by different business units within operations such as bankruptcy, titles, and remarketing. While auditing, the specialist would also identify trends and provide detailed feedback to the business.

Requirements

High School or GED required.
Excellent oral, written communication and listening skills required.
Strong attention to detail skills required.
Knowledge of Microsoft Office.

Nice To Haves

Knowledge of auto finance preferred.
Proficiency in excel preferred.

Responsibilities

Ability to gather information and provide specific and detailed feedback.
Identify trends of behavior and work to provide solutions.
Confidently and effectively communicate to their leadership, both verbally and in writing.
Excellent analytical abilities to grasp key points from detailed documents and reports.
Familiarity with tools, concepts, and methodologies of different lines of business.
Strong organizational and problem-solving skills with great attention to detail.
Strong critical thinking skills.
Excellent time management, organization, prioritization, and multitasking skills.
Ability to work independently and be self-motivated.
Ability to collaborate with peers.
Enjoys the challenge of unfamiliar tasks and seek improvement.
Adaptable and flexible to change.
Performs other related duties as assigned.