Quality Control Specialist, Intermediate

Buckland•Port Huron, SC

About The Position

For over 70 years Buckland has been working to help companies across the world experience global trade in a better way. Buckland employs a unique approach to global trade that focuses on combining trusted technologies and talented people that know how to use them. As a customer-focused company, Buckland provides customers with a single source of unmatched Customs Brokerage (Canadian, US, Mexican), Trade Managed Solutions, Freight Forwarding, Trade Technologies and Warehousing/Distribution Services. Buckland strives to provide customized services in a memorable way. Buckland is looking for a Quality Control Specialist, Intermediate. This position is responsible for coordinating and auditing documentation on entries, as assigned. This position will be assisting and maintaining the quality and accuracy of import entries. Furthermore, the position handles requests for missing information and ensures that all data is accurate.

Requirements

High school diploma or equivalent.
Minimum 2 years of experience in US Customs brokerage.
Minimum 1 year of experience in quality control.
Basic knowledge of HTS classification.
Intermediate MS Office knowledge.
Must be legally eligible to work for the Company at all times.
Valid Passport and ability and desire to occasionally travel if required to other offices locations in CAD/USA/MX.
Good written and verbal communication skills.
Apply your skills with Microsoft utilizing programs such as Excel, Word, Teams, and Outlook.
Demonstrate your meticulous attention to detail by ensuring accuracy and decision making.
Driven by results working in a fast paced environment.
Maintain a well-organized calendar to balance meetings, tasks, and future initiatives.

Responsibilities

Provide the highest level of customer service to clients, vendors, and service providers in acquiring the proper import documentation by servicing clients and reporting any issues o Team Leader/Supervisor.
Review Certificates of Origin and other documentation to confirm eligibility to Free Trade programs.
Analyze and update PGA records in entries and database with knowledge of PGA reporting requirements.
Work with operations department in maintaining of client database and auditing assigned files to ensure accuracy.
Assist team leader in training of team members as assigned.
Ensures all shipments are entered in accordance with the US Federal Code of Regulations.
Provide exceptional customer support by addressing inquiries and resolving issues promptly and effectively.