QUALITY CONTROL & SAFETY MANAGER (QCSM)

NVE•Kansas City, MO

1d•Onsite

About The Position

NVE Inc. is seeking a Quality Control and Safety Manager (QCSM) to support an operations and maintenance (O&M) contract for two GSA facilities in the Kansas City, Missouri area. The QCSM will be available on-site, Monday-Friday, typically between 7:30 AM and 4:00 PM, and at other times as needed to effectively manage all contract work. The role involves executing the QC program to direct and control quality, training, safety, and continuous quality improvement. This includes identifying potential process failures, initiating corrective actions, and implementing long-term solutions. Previous GSA Contract experience is desirable, as is experience working in courthouses.

Requirements

At least five (5) years of recent experience (within the past 7 years) in quality and safety management with operations & maintenance activities.
Experience in buildings of at least similar size (> 1M SF, high-rise) and characteristics of the building(s) to be operated and maintained.
A Bachelor's degree in science, quality, safety, or business-based programs (experience may be considered in lieu of degree).
Thorough working knowledge of regulatory agency quality assurance/quality control activities.
Excellent verbal/written communication skills required.
Must be able to read blueprints and as-built drawings.
Microsoft Office skills required (Word, Excel, Outlook, internet, etc.).
Strong planning, organizing and controlling skills.

Nice To Haves

Previous GSA Contract experience.
Experience working in courthouses.
Experience in technical operations management in facility management systems and/or service industry preferred.
Experience using Google Suites (Sheets, Docs, Drive) desirable.
An existing HSPD-12 Determination for Work Highly Desirable.

Responsibilities

Engages with the site-level Project Manager and Facility Operations Manager regarding quality and safety metrics reviews, performance trend analysis, and customer survey feedback.
Meets with Project Manager, PMO, and Director of Environmental Health & Safety (EH&S) to ensure team alignment with corporate and site-specific Quality Control and Safety Plans.
Administers contract level Quality Control and Safety Programs IAW task/site specific Quality Control and Safety Plans.
Implements and executes quality management review process, which includes surveillance, inspections, and corrective action reviews, and collects and reviews performance data.
Implements Root Cause Analysis (RCA) to detect and identify quality related problems, defects, and best practices.
Implements site-specific safety review process, including inspections, monthly safety review meetings, weekly safety meetings with Program Manager, and safety observation reporting.
Conducts periodic safety inspections and weekly safety training sessions with all employees.
Administers site safety incident reporting process and coordinates with Director of EH&S and Human Resources.
Conducts corporate reviews and participates in reviews, including annual review of site-specific quality and safety plan (with revisions, as needed).
Update quality and safety documentation to ensure best and correct practices are in place.
Evaluates/oversees subcontractors' safety and health plans and AHAs for subcontractor-performed work and conducts safety briefing for new subcontractor employees working at the facility.
Attends contract-related meetings, provides necessary reporting, and keeps track of all quality and safety related work in the contract.