About The Position

The Quality Control Manager leads quality and training initiatives at a Best Buy distribution center and is responsible for the overall well-being of the facility. The role supports operational excellence and positive employee experiences through effective training and talent management, helping enhance the customer experience.

Requirements

  • At least 5 years of experience in distribution, operations, warehousing, customer service, military, or a related field.
  • At least 2 years of supervisory experience in business, military, or a related field.

Nice To Haves

  • At least 2 years of experience using a warehouse management system.
  • An associate degree or higher in business, logistics, or a related field.

Responsibilities

  • Provide work direction and reinforce quality assurance expectations.
  • Teach and uphold asset protection best practices.
  • Evaluate distribution center processes to identify risks and mitigate losses.
  • Work with distribution center leaders to meet business goals and solve problems as needed.
  • Conduct assessments, identify areas of opportunity, and provide coaching when improvements are needed.
  • Oversee hiring, onboarding, and development, and ensure compliance with training and reporting requirements.

Benefits

  • Competitive pay.
  • Employee discount.
  • Financial savings and retirement resources.
  • Support for physical and mental well-being.
  • Leaves of absence and potential pay sources based on eligibility.
  • Paid time off for eligible full-time and part-time employees, subject to applicable factors.
  • Incentive pay for certain eligible roles.
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