Quality Control Manager

Surge Staffing • South Charleston, OH

7d

About The Position

We are seeking an experienced Quality Control Manager to lead quality assurance initiatives in a high-volume manufacturing and production environment. This role focuses on continuous improvement, root cause analysis, customer satisfaction, and maintaining high standards of product quality. The manager will oversee quality control operations, lead improvement initiatives, and work with customers, suppliers, and internal teams to drive operational excellence.

Requirements

• Bachelor's degree in Engineering or a related field.
• 3–5 years of quality control experience in high-volume machining or manufacturing.
• Strong knowledge of quality management systems, Total Quality Management (TQM), and Six Sigma methodologies.
• Experience with customer claims, corrective actions, supplier quality, and continuous improvement.
• Excellent communication, leadership, and problem-solving skills.
• Valid driver's license and willingness to travel to customer and supplier locations.

Nice To Haves

• Relevant professional certifications preferred.

Responsibilities

• Oversee daily quality control inspections, lot control, sorting, and management of nonconforming products.
• Lead customer complaint investigations, root cause analysis, and corrective actions to prevent recurring defects.
• Monitor cost of quality and implement strategies to reduce defects, scrap, and rework.
• Manage supplier quality activities to ensure incoming materials meet established standards.
• Maintain quality systems, documentation, inspection processes, and product traceability.
• Lead quality improvement initiatives, training, and cross-functional problem-solving activities.
• Present quality performance metrics and improvement plans to leadership.
• Collaborate with customers, suppliers, and internal teams to drive operational excellence.

What This Job Offers

• Job Type: Full-time
• Career Level: Manager