Quality Control Manager

Epic Piping • Houston, TX

6d • Onsite

About The Position

The Quality Control Manager oversees all aspects of quality control at Epic Piping’s Houston facility. The role ensures compliance with industry standards, customer requirements, and internal policies to maintain high product and process quality. The manager leads the development, implementation, and continuous improvement of quality systems, procedures, and performance metrics to support operational excellence and customer satisfaction.

The position includes implementing the Quality Management System and management-review metrics, driving continuous improvement, conducting in-process inspections and testing, and preparing quality performance reports. The manager also handles customer complaints and claims, coordinates with internal and external stakeholders, oversees the Quality Department, maintains non-conformance records, and reviews project documentation before fabrication. The role assesses the performance and certification status of welders, NDE technicians, and inspectors, and performs other duties assigned by leadership.

Requirements

• Bachelor’s degree in Engineering, Quality Management, or a related field; or related experience and/or training; or an equivalent combination of education and experience.
• At least 5 years of quality control experience in manufacturing or industrial environments.
• Proficiency in Microsoft Office.
• Strong knowledge of ASME Codes, quality standards, and inspection techniques.
• Excellent oral and written communication, organizational, and leadership skills.

Nice To Haves

• AWS certification.
• CWI certification.
• ASNT NDT Level III certification.

Responsibilities

• Ensure adherence to safety, environmental, and quality regulations, standards, and company policies.
• Implement and maintain Quality Manuals, Inspections & Test Plans (ITPs), Job Instructions (JI), and project-specific instructions to ensure compliance with purchase orders, project specifications, codes, and UWH best practices.
• Implement the Quality Management System and align it with management-defined KPIs and metrics from the annual Management Review.
• Drive continuous improvement initiatives across personnel, processes, and products.
• Perform in-process inspections and testing to ensure product, process, and code compliance.
• Prepare and deliver weekly quality performance reports and annual management review reports.
• Manage customer complaints and claims, ensuring timely resolution and corrective actions under the company’s QMS and best practices.
• Communicate effectively with internal teams, third-party personnel, consultants, customers, and management.
• Structure and manage the Quality Department, including staffing, training, and performance evaluations.
• Maintain and monitor the Non-Conformance Log and ensure timely disposition of quality issues.
• Review and approve project-related work instructions and flow-down documents for compliance before fabrication begins.
• Assess the performance and certification status of welders, NDE technicians, and inspectors.
• Perform additional tasks assigned by leadership to support organizational goals.

Benefits

• Competitive insurance and benefit options.
• Company-paid life insurance and long-term disability insurance.
• Paid vacation and holiday time.
• Traditional and Roth 401(k) plans with a 50% company match on up to 6% contributed by the employee.
• Opportunities to take on new challenges and responsibilities and expand skills and experience.
• Supportive and collaborative work environment that encourages employees to share ideas and contribute to shared goals.
• Employee training and development.

What This Job Offers

• Job Type: Full-time
• Career Level: Manager