PM Quality Control Manager

Ho-Chunk, Inc. • Bethesda, MD

2d • $60,000 - $72,000 • Onsite

About The Position

The Quality Control Manager implements, manages, and continuously improves site-specific quality control programs to ensure compliance with contract requirements, corporate standards, and applicable regulatory frameworks. The role oversees inspections, audits, documentation, corrective actions, and quality risk mitigation, collaborating with program leadership, supervisors, and external stakeholders to support operational excellence in healthcare and facilities management environments.

The position is with Dynamic Systems, a division of Ho-Chunk, Inc., at Walter Reed. Dynamic Systems provides facilities management, HVAC/mechanical services, grounds maintenance, and janitorial support to government clients. The role is on the PM shift, and some travel between project sites may be required. The employee must be able to obtain base access.

Requirements

• High school diploma or GED.
• At least one year of experience in a related quality control or facilities management field.
• One to two years of experience in quality control evaluation and reporting within facilities management operations.
• At least two years of experience working in comparably sized healthcare facilities.
• Knowledge of government regulations, OSHA, NFPA, and The Joint Commission standards.
• Strong analytical, problem-solving, and decision-making skills.
• Excellent written, verbal, and interpersonal communication skills.
• Proficiency with computer systems and standard office software.
• Ability to work independently with minimal daily supervision.
• Ability to communicate effectively in English in written documentation and oral presentations.
• Must be able to obtain base access.

Nice To Haves

• Experience supporting diverse operations and project management programs.
• Working knowledge of medical facility operations and healthcare environments.
• Experience working in or supporting military medical facilities.
• Familiarity with the Defense Medical Logistics Support Standard (DMLSS) Facility Management Module or other computerized maintenance management systems (CMMS).
• Basic knowledge of office administration, budgeting, purchasing, inventory control, maintenance, housekeeping, clinical engineering, and general operations.

Responsibilities

• Implement and maintain proprietary, site-specific quality control processes and procedures using company-approved systems and software.
• Conduct routine and special inspections, audits, and assessments to identify quality deficiencies, non-compliance, or process gaps.
• Collaborate with program managers and supervisors to develop and refine quality control plans and performance strategies.
• Monitor the quality of materials, workmanship, services, and processes throughout the full project lifecycle.
• Document, track, and report quality findings, trends, and recommended corrective actions.
• Ensure quality control documentation, records, and reports are accurate, complete, and audit-ready.
• Identify potential quality risks and develop mitigation strategies to reduce operational impact.
• Investigate root causes of quality issues and coordinate corrective and preventive actions across functional areas.
• Gather, analyze, and evaluate customer feedback related to service quality and compliance.
• Use quality data and feedback to support continuous improvement initiatives.
• Coordinate with Environmental Health (EH), Assistant Environmental Health (AEH), Quality Assurance Supervisors, and Housekeeping Supervisors to align QC activities with contract requirements.
• Manage budgets and resources associated with quality control activities.
• Communicate quality control status, risks, and outcomes to clients, regulatory agencies, and internal leadership.
• Provide training and ongoing guidance to quality control personnel on standards, procedures, and expectations.

Benefits

• Comprehensive benefits package
• Career stability and opportunities across diverse industries
• A collaborative work environment that encourages innovation and professional growth

What This Job Offers

• Job Type: Full-time
• Career Level: Manager
• Education Level: High school or GED