Quality Control Manager
About The Position
The Quality Control Manager develops, implements, and manages quality control processes and systems to ensure the quality of parts, supplies, materials, and finished goods. The position is also a working team member and individual contributor to the team’s overall success. The role oversees quality inspection and testing throughout the production cycle, investigates customer quality concerns, and establishes and maintains quality standards, inspection procedures, and ongoing quality objectives. It collaborates with the General Manager, engineering, and purchasing to improve product quality and reliability, control costs, and address vendor quality issues. The manager also participates in continuous improvement efforts and ensures daily activities follow company and applicable environmental, health, and safety requirements.
Requirements
- Bachelor’s degree in a related field or equivalent experience.
- Skills in workflow analysis and management.
- 2–3 years of supervisory or management experience.
- 2–3 years of quality control experience in a manufacturing environment or related field.
- Planning and organizational skills for handling multiple projects.
- Proficiency in MS Office, including Word and Excel.
- Excellent written and verbal communication skills.
- Ability to work effectively with others and provide a high level of internal and external customer service.
- Ability to multitask in a changing environment and work under pressure to meet deadlines.
- Strong time-management and organizational skills.
- Ability to work a flexible schedule to meet job requirements.
- Ability to perform intermittent periods of continuous physical exertion, including walking, standing, stooping, climbing, and lifting materials or equipment, some of which may be heavy or awkward.
Responsibilities
- Investigate and resolve customer issues and complaints relating to quality.
- Supervise quality inspection and testing activities to ensure accuracy, productivity, and technical integrity throughout the production cycle.
- Generate spreadsheets for data collection and analysis.
- Review statistical data and product specifications to establish quality standards.
- Formulate, document, and maintain quality control standards and ongoing quality objectives.
- Partner with the General Manager to coordinate objectives that maximize product quality and reliability while minimizing costs.
- Create, document, and implement inspection criteria and procedures.
- Apply total quality management tools and approaches to analytical and reporting processes.
- Maintain an active role on internal continuous improvement teams.
- Work with engineering and purchasing as necessary regarding vendor quality issues.
- Adhere to applicable company and regulatory agency environmental, health, and safety standards.
- Ensure The Mersino Way guides daily activities.
Stand Out From the Crowd
Upload your resume and get instant feedback on how well it matches this job.
What This Job Offers
Job Type
Full-time
Career Level
Manager
