Quality Control Lead

Cartamundi East Longmeadow LLC • Dallas, TX

3h • Onsite

About The Position

At Cartamundi Dallas, the Quality Control Lead supports the Quality Control team, Quality Supervisor, and operations team in their daily activities. The role covers for the Quality Supervisor during absences and oversees and maintains the QC sampling program, while supporting the supervisor with QC training. The lead works closely with the Quality Supervisor, QC inspectors, and production operators, supervisors, and leads.

The position develops strong knowledge of production and inspection processes, including AQL inspection. It supports process and product audits, quality holds, investigations, shift handoffs, and production needs. The Quality Control Lead may also fill in for QC inspectors when staffing gaps arise.

The role is based in an enclosed manufacturing plant with office and production areas. It requires moving throughout the facility, extended periods of standing and walking, occasional computer work, briefly lifting up to 40 pounds, and occasionally de-stacking boxes from pallets. The stated schedule is 2:30 p.m. to 11:00 p.m., Monday through Friday.

Requirements

• High school diploma or equivalent.
• Strong verbal and written communication skills.
• Ability to read and interpret internal and customer product specifications.
• Strong attention to detail.
• Basic skills with Microsoft Word, Excel, and PowerPoint.
• Must be at least 18 years old to work for Cartamundi.

Nice To Haves

• College degree, at least an associate degree.
• Experience in quality and/or manufacturing.
• Bilingual English and Spanish.
• Conflict resolution skills.
• SAP experience.
• Experience in the printing industry.

Responsibilities

• Maintain the QC sample program by reviewing samples, checking accuracy, auditing for missed errors, and keeping an organized sample archive.
• Assist the Quality Supervisor in creating training resources and train QC inspectors as needed.
• Develop working knowledge of production and inspection processes, including AQL inspection.
• Perform process audits.
• Conduct product audits, generate reports, archive samples, communicate with customers about audit outcomes as needed, and deliver customer samples to clients.
• Cover for QC inspectors when staffing gaps occur.
• Write formal notifications using a template when defects or nonconformities are found.
• Read and interpret product specifications.
• Assist Quality Engineers with investigations as needed.
• Review quality holds and assist Quality Engineers and inspectors with containment and disposition.
• Assist the Quality Supervisor with daily shift handoff meetings.
• Assist with AQL inspections, including organizing an inspection independently.
• Organize and participate in regular 5S activities to maintain a clean, organized work area.
• Support the operations team with project specifications, line configurations, and information resources.
• Cover for the Quality Supervisor during absences.

Benefits

• Competitive pay.
• 401(k) with company match.
• Health insurance starting day one.
• Dental insurance starting day one.
• Vision insurance starting day one.
• Health Savings Account (HSA) and Flexible Savings Account (FSA).
• Life insurance.
• Short-term and long-term disability coverage.
• Paid time off.
• Tuition reimbursement.
• Employee discounts on daycare, gym memberships, travel, and more.

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Education Level: High school or GED