Lead Quality Control

Freeman • Dallas, TX

23h • Onsite

About The Position

The Lead - Quality Control provides daily oversight of an Event Tech warehouse team responsible for maintaining equipment required for flawless event execution. The role supports the Audio Visual Production team and is responsible for operational excellence and the technical quality of rental equipment. It requires strong people leadership, communication, and technical skills. This is a full-time, in-person position based in a Dallas, TX office and/or warehouse.

Requirements

• High school diploma or equivalent with relevant work experience.
• Minimum 2 years of related experience in event production and/or warehouse operations.
• Strong people leadership, communication, and technical skills.

Responsibilities

• Oversee quality control and technical service staff.
• Oversee and participate in physical checks of rental equipment to ensure cosmetic and functional excellence.
• Oversee and participate in equipment intake and prioritize staging of outbound equipment.
• Oversee and participate in qualifying and processing inbound damaged equipment.
• Manage a small stock of repair parts, accessories, and ancillaries needed to return equipment to a rentable state.
• Collaborate on and accelerate innovations in quality-control tools, practices, and execution.
• Assist with training and development of warehouse staff.
• Ensure sound safety and risk policies and procedures are followed in assigned areas.
• Conduct regular quality audits to support operational excellence.
• Provide recommendations on capital expenditure and planning.
• Promote teamwork and communication across warehouse operations.
• Assist other departments as needed.

Benefits

• Medical, dental, and vision insurance
• Tuition reimbursement
• Paid parental leave
• Life, accident, and disability insurance
• Retirement plan with company match
• Paid time off

What This Job Offers

• Job Type: Full-time
• Career Level: Manager
• Education Level: High school or GED