Quality Control Lead

Cartamundi East Longmeadow LLC•Dallas, TX

3h•Onsite

About The Position

At Cartamundi Dallas, the Quality Control Lead supports the Quality Control team, Quality Supervisor, and operations team in their daily activities. The role covers for the Quality Supervisor during absences and oversees and maintains the QC sampling program while supporting the QC training program. The lead works closely with the Quality Supervisor, QC inspectors, and production-area operators, supervisors, and leads. The role maintains and reviews QC samples, supports training and audits, and helps ensure product and process quality. The Quality Control Lead may fill in for QC inspectors when staffing gaps arise and supports Quality Engineers, inspectors, and operations with investigations, quality holds, inspections, and production information. The position is based in an enclosed office and manufacturing environment and requires movement throughout the facility, prolonged periods of standing and walking, occasional computer work, and brief lifting of up to 40 pounds.

Requirements

High school diploma or equivalent.
Strong verbal and written communication skills.
Ability to read and interpret internal and customer product specifications.
Strong attention to detail.
Basic skills using Microsoft Word, Excel, and PowerPoint.
Must be at least 18 years old to work for Cartamundi.

Nice To Haves

College degree, at least an associate degree, preferred.
Experience in quality and/or manufacturing preferred, but not required.
Bilingual English and Spanish preferred.
SAP experience is a plus, but not required.
Conflict-resolution skills are a plus, but not required.
Printing industry experience is a plus, but not required.

Responsibilities

Maintain the QC sample program by reviewing samples, checking accuracy, auditing for missed errors, and maintaining an organized sample archive.
Assist the Quality Supervisor in creating training resources and train QC inspectors as needed.
Develop a strong working knowledge of production and inspection processes, including AQL inspection.
Perform process audits.
Conduct product audits, generate reports, archive samples, communicate with customers about audit outcomes as needed, and deliver customer samples to clients.
Fill in for QC inspectors when staffing gaps occur.
Write formal notifications using a template when defects or nonconformities are discovered.
Read and interpret product specifications.
Assist Quality Engineers with investigations as necessary.
Review quality holds and assist Quality Engineers and QC inspectors with containment and disposition.
Assist the Quality Supervisor with daily shift hand-off meetings.
Assist QC inspectors and Quality Engineers with AQL inspections, including independently organizing an inspection.
Organize and participate in regular 5S activities to maintain a clean, organized work area.
Support the operations team with project specifications, line configurations, and information resources.
Move throughout the facility to address issues and work with teams in office and manufacturing settings.
Build rapport with people with different personality types.