Quality Control Coordinator

The Escape Game•Smyrna, TN

6h•Onsite

About The Position

As a Quality Control Coordinator, you will ensure The Escape Game and Great Big Game Show excellence through various Quality Control measures such as: Production Quality Control, Installation Review, Launch Support, and Lifetime Support.

Requirements

Experience with Google Sheets and using formulas
Understanding of architectural floor plans and general construction processes
Strong organizational and interpersonal skills with a contagiously positive, can-do attitude
Strong communication skills - written, on the phone, in-person
Basic understanding of production processes including CNC, Carpentry, Scenic, Paint, and Controls Technology
A love for escape rooms and interactive media
Experience leading others in an informal structure
Ability to lift/carry up to 50 pounds individually
Able to stand, walk, climb ladders, and navigate tight spaces for extended periods of time

Responsibilities

Create and maintain Quality Control documentation of produced components.
Perform the QC function in shop for all experiences produced and shipped through TEG and GBGS.
Review Floor Plans for all upcoming locations and provide feedback as necessary.
Travel to upcoming locations to quality control each experience being installed and ensure completion of generated Punch List
Support urgent game issues and store organization during demos while generating site-specific documentation to ensure successful launches and ongoing care for games and stores.
Maintain post-launch oversight of stores by performing routine spot checks, support check-ins, and scoping improvements or renovations to ensure ongoing quality and operational excellence.