Quality Control Coordinator

BWT Logistics•Albany, NY

About The Position

BWT Logistics is seeking a dependable, detail-oriented Quality Control Coordinator to oversee material quality throughout the warehouse process. The role involves inspecting and monitoring materials as they arrive from inbound trucks, are stored in the warehouse, and are prepared for outbound shipment. The coordinator helps ensure materials meet BWT Logistics' quality standards and customer requirements. This hands-on position requires attention to detail, accurate reporting, effective communication, and flexibility to support warehouse operations as business demands change. The position works primarily in a fast-paced warehouse and involves regular interaction with warehouse employees, supervisors, and operations leadership. The successful candidate balances quality-control responsibilities with hands-on operational support when needed. BWT Logistics describes its work environment as collaborative, with a team committed to operational excellence, safety, customer service, and quality.

Requirements

  • High school diploma or equivalent.
  • Forklift certification required.
  • Basic computer skills.
  • Ability to accurately and efficiently prepare and maintain reports using Microsoft Excel.
  • Strong attention to detail and ability to identify material defects or quality concerns.
  • Strong verbal and written communication skills.
  • Ability to work effectively as part of a warehouse and operations team.
  • Ability to train employees and communicate quality expectations.
  • Ability to prioritize responsibilities and adapt to changing workload demands in a fast-paced environment.
  • Dependable and organized, with the ability to work with limited supervision.

Nice To Haves

  • 1–5 years of experience in quality control, warehousing, logistics, manufacturing, distribution, or a related environment.
  • Previous warehouse quality-control or inspection experience.
  • Experience inspecting inbound and outbound materials.
  • Familiarity with inventory, shipping, receiving, and warehouse operations.
  • Experience documenting quality issues and supporting corrective actions.
  • Experience training warehouse employees on quality or operational standards.

Responsibilities

  • Inspect materials after unloading from inbound trucks to identify damage, defects, discrepancies, or other quality concerns.
  • Monitor the condition and quality of materials stored on the warehouse floor.
  • Inspect outbound materials before shipment to help ensure they meet established quality and customer requirements.
  • Accurately and promptly document inspection results, quality issues, damages, and corrective actions.
  • Maintain quality reports and tracking information using Microsoft Excel and other applicable systems.
  • Communicate quality concerns to warehouse leadership and appropriate team members.
  • Collaborate with operations to address quality issues before materials are shipped to customers.
  • Train and coach warehouse employees on company and customer-specific quality expectations and handling standards.
  • Reinforce consistent quality practices throughout warehouse operations.
  • Operate a forklift and assist with warehouse operations when needed.
  • Adapt to changing operational priorities and workloads during slower and high-volume periods.
  • Maintain a safe, clean, and organized work area.
  • Follow company safety procedures, warehouse policies, and established quality-control processes.
  • Perform other duties as assigned based on operational needs.
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