Quality Control Auditor

Sekisui House US • Houston, TX

1d • Hybrid

About The Position

This position is responsible for performing quality control reviews of loan files to ensure accuracy, completeness, and adherence to regulatory, agency, and company requirements. This role applies established QC procedures to identify defects, document findings, and support corrective actions that strengthen loan quality. This position collaborates with internal partners to clarify issues, support the resolution of findings, and contribute to overall lending compliance and risk mitigation.

Requirements

• Minimum of 2 years of relevant professional experience in quality control, auditing, compliance, risk management, or consumer lending operations
• Bachelor’s degree in Business, Finance, Accounting, Risk Management, or a related field (or equivalent experience, e.g., 6–8 years)
• Experience reviewing files, processes, or documentation for accuracy, compliance, and adherence to policies and regulatory requirements
• Broad knowledge of mortgage processes, documentation, and QC practices.
• Strong analytical and problem-solving skills with attention to detail.
• Ability to interpret and apply policies, procedures, and compliance standards.
• Effective verbal and written communication skills.
• Ability to work under moderate supervision while managing assigned workload.
• Proficiency with LOS systems, QC platforms, and audit documentation tools.
• Strong organizational and time-management skills.
• Ability to collaborate with team members and internal partners.
• Sound judgment in identifying and classifying defects.
• Commitment to accuracy and quality assurance.

Nice To Haves

• Experience with agency/investor guidelines (e.g., FNMA, FHLMC, FHA, VA).
• Familiarity with QC systems, LOS platforms, or audit tools.
• Exposure to regulatory or compliance processes within mortgage operations.

Responsibilities

• Conduct quality control audits on loan files in accordance with company, regulatory, and investor guidelines.
• Review documentation for accuracy, completeness, and adherence to established procedures.
• Identify defects, inconsistencies, and potential compliance issues, documenting results clearly and accurately.
• Analyze difficult issues, drawing on prior experience and established procedures to determine appropriate classification and recommendations.
• Communicate audit findings and provide clarification to internal partners within the lending function.
• Support the team in resolving questions regarding QC procedures, documentation, or loan file requirements.
• Assist in trend monitoring and contribute observations that support process improvements.
• Maintain accurate records of audit outcomes and ensure timely completion of assigned reviews.
• May provide guidance or assistance to entry-level team members or colleagues learning QC processes.
• Support adherence to internal policies, quality expectations, and documentation standards.

Benefits

• Competitive Compensation
• Comprehensive coverage includes medical, dental, and vision insurance options, as well as Health Savings Accounts (HSA) and Flexible Spending Accounts (FSA).
• Access a 401(k) retirement savings plan.
• Vacation, sick leave, paid holidays, and other leave types (bereavement, jury duty, FMLA, military leave).
• Company-provided life insurance, accidental death and dismemberment (AD&D) insurance, and short- and long-term disability coverage are included.
• An employee assistance program (EAP) is also available.
• Exclusive home purchase and financing discounts.
• Discounted group pet insurance rates.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level