Quality & Continuous Improvement Coordinator (40503)

AMERICAN FUJI SEALNewton, NC
$47,755 - $56,182Onsite

About The Position

The Quality & Continuous Improvement Coordinator is responsible for leading a culture where safety, quality, and productivity are top priorities. This role includes assessing, monitoring, and improving processes that directly impact business performance, ensuring customer satisfaction, and maintaining system compliance.

Requirements

  • Proficiency in Microsoft Office applications, particularly Excel (data analysis, reporting, pivot tables) and Word.
  • Strong analytical skills with the ability to interpret data and identify trends to support performance improvement initiatives.
  • Excellent organizational, problem-solving, and cross-functional communication skills.

Nice To Haves

  • Bachelor’s degree in Business Administration, Operations Management, Engineering, or a related field.
  • 2–4 years of experience in process optimization, operations, manufacturing, quality, data analysis, or continuous improvement environments.
  • Familiarity with ERP systems, reporting tools, or databases (e.g., AX, SQL).
  • Working knowledge of manufacturing processes and equipment performance; experience with label applications or similar production environments.

Responsibilities

  • Analyze plant and company processes and procedures.
  • Manage production reporting including Solstice, AX, and SQL data systems, as well as future initiatives.
  • Monitor and analyze operational performance data and processes to improve productivity, cost-efficiency, and quality.
  • Develop, enhance, and evaluate KPIs/targets and key improvement plans to meet/exceed target goals that create financial value to the Company.
  • Measure quality and productivity standards and develop continuous improvement strategies and programs with department staff to enhance and improve productivity, efficiency, profitability, overall performance, and reduce waste.
  • Manage the Idea Bank Team of the North Carolina plant and support operations in implementing improvement ideas.
  • Partner with Production Managers to provide support with customer complaint investigations and act as a liaison to communicate corrective actions to customers and the production team.
  • Partner with Quality Manager for BRCGS Systems Certification.
  • Conduct weekly meetings for action item follow-up and assign tasks to drive the 'Action List' and results.
  • Assume the roles/responsibilities and perform/delegate tasks of the Quality Manager in their absence.
  • Monitor quality trends of product and collaborate with the QC Team & Production Managers to eliminate any quality deficiencies.
  • Support efforts to maintain high-quality standards as defined by BRCGS and other plant-wide initiatives.
  • Travel to customer sites to resolve quality issues as needed.
  • Perform all other duties as assigned.
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