Quality Conformance Coordinator-fixed night shift

Mars•Chattanooga, TN

1d•Onsite

About The Position

This role is responsible to conduct quality verification protocols to ensure that all finished products meet with Mars Quality and Food Safety Specifications. Primarily focusing on Food Safe and Legal conformance, these Quality Conformance associates enable conformance to specification through the verification of execution in quality control protocols and/or monitoring of sampling and testing plans applied to packaging and product. This resource also enables the reduction of food safety incidents and non-quality costs by the immediate escalation of any out of conformance condition detected during verification activities. Successful candidate must be able to work a 12 hour fixed night shift, following a 2-2-3 shift schedule. Additional shift rotation details will be provided in the interview process.

Requirements

High School Diploma or equivalent required
Experience within a manufacturing environment and/or previous quality control experience in a food-related industry
Excellent written and oral communications skills are essential as these associates often serve as a coordinator of information between functions and across levels of the business
Able to lift up to 50 pounds repetitively
Must be able to work at elevated heights
Must be able to adapt to temperature and environmental extremes from hot to cold
Computer/Technical Savvy
Works proficiently in: Excel, Nexus, Microsoft Office, Outlook, SAP, JDA, Weever etc.
Ability to establish good peer relationships
2-3 years of work experience in a food manufacturing environment
Demonstrated leadership capabilities in leading/influencing others

Nice To Haves

3-5 years of experience in a manufacturing site managing quality and food safety management systems responsible position related to food safety or quality and food safety management system
Experience with practical applied microbiology in factory environments
Ability to motivate and engage superiors, peers, indirect associates
Advanced understanding of Good Manufacturing Practices (GMP's), Hazard Analysis Critical Control Point Systems (HACCP)
Knowledge of food microbiology, food safety, manufacturing processes and food laws

Responsibilities

Responsible for shift-based quality verification or monitoring activities for packaging and finished product (based on the site size this might be extended to raw materials).
Initiate PRIMPS and Nonconformance’s in Nexus.
For smaller sites and legacy Wrigley sites with no supply sample processors, collect raw and/or finished goods samples to support a variety of activities such as (but not limited to) the Daily Connection Point Quality Review meeting, micro verification program, product library and hold dispositioning.
Escalate to process areas any out of conformance incidents and collaborate in trouble shooting providing all information needed on product quality attributes until process and product are back in control.
Identify and isolate out-of-specification materials, including placing product on hold, initiating non-conformances and escalating to the correct associates.
Verifies calibration program activities to ensure overall QMP compliance.
Verifies that procedures to complete quality related documentation are properly executed and information in the records is complete.
Quality conformance associates are required to be part of the HACCP team and Internal Auditors group to support quality and food safety continuous improvement program and CAPA’s execution.
Support operations with locating metal in confirmed rejects and trending the number of rejects across the shift to ensure proper escalation.
Ensures that only nexus approved documents are used in the packaging line for quality related activities and archives quality related records for further analysis or auditing purposes.
Provides coaching and training to associates to ensure proper QMP understanding, execution of quality control protocols, data accuracy and proper record management control.
This role partners with Supply Operations and the Q&FS team to drive continual improvement of food safety programs through robust risk assessments, clear procedures and work instructions, trending and reporting.
Support operations thru CAPPA Trained evaluation of finished product attributes and product defects per shift escalation.
Support the GMP Lead/Sanitation Manager in the management and verification of the Master Sanitation Schedule to ensure overall effectiveness of the GMP program.
Provides quality related information to operators to enable quality control activities.
Provide support in incident investigations and customer/consumer complaints to enable proper risk assessment and issue resolution.
Supports the maintenance of quality knowledge and skills required in operation associates for proper execution of quality control protocols, proper data documentation and record keeping.