Quality Compliance Supervisor

Maker's Pride Talent Acquisition Team•McComb, OH

1d•Onsite

About The Position

The Quality Compliance Supervisor supports compliance with customer and agency requirements at Maker’s Pride. The role helps develop compliance plans and metrics, supports customer and third-party audits and related corrective and preventive actions, and serves as a technical leader for the facility’s Statistical Process Control (SPC) program. The position partners with Quality Systems on supplier approval and ingredient requirements, assists with sanitary design and change control, and facilitates internal audits and departmental training. It also supports the Compliance Manager in maintaining HACCP and Food Safety Plans, integrating customer and compliance requirements into internal specifications, coordinating compliance schedules, and providing backup coverage when needed. The role may also support other areas of the Quality Assurance department. The position requires knowledge of food safety and regulatory compliance, including FSMA ingredient hazards, food defense, intentional adulteration risk assessments, and state and federal food processing regulations. It calls for strong communication, collaboration, problem-solving, project and tracker management, and the ability to lead difficult decisions and work independently. Travel up to 25% is possible. Relocation is not available.

Requirements

At least 2 years of supervisory leadership experience.
At least 3 years of experience in product compliance and/or commercialization in the food industry, product development, or a similar discipline in a related environment.
HACCP and PCQI certifications.
Familiarity with state and federal food processing regulations.
Knowledge of ingredient hazards in accordance with FSMA, intentional adulteration risk assessments, and food defense.
Ability to communicate effectively verbally and in writing, including communicating in English to give acknowledgement.
Ability to manage multiple projects and trackers at the same time.
Ability to work with minimal supervision and independently when needed.
Strong accuracy and attention to detail.
Advanced computer skills, including Excel features such as conditional formatting, formulas, drop-downs, trend charting, and pivot tables.
Proficiency with the MS Office Suite and large ERP systems; SAP is preferred.
Problem-solving ability, including forming hypotheses, developing test plans, analyzing and interpreting results, and applying critical thinking.
Proficiency with root-cause analysis and CAPA tools such as 5-Why and Fishbone.
Ability to maintain harmonious working relationships with employees and management across departments and levels.
Ability to build collaborative relationships with industry, trade and other associations, regulatory agencies, and Maker’s Pride staff.
Flexibility, agility, creativity, ability to lead by example, comfort with difficult decisions, and readiness to work as part of a multidisciplinary team.
Ability to lead best-in-class behaviors focused on safety, quality, and policy.

Nice To Haves

Four-year college or university program certification in food safety, microbiology, biology, or an experimental-scientist-related background; alternatively, three or more years of related experience and/or training is accepted.
SQF or ISO certification is a plus.
ISO, ASQ, and/or SQF/BRC certification is preferred.
Knowledge and experience with SAP.

Responsibilities

Assist with evaluating, understanding, and developing plans to comply with customer requirements.
Create metrics to monitor compliance with customer and agency requirements.
Support the Compliance Manager in presenting information during customer and third-party audits.
Assist with audit-related corrective and preventive actions (CAPA) through closure.
Serve as the facility’s technical liaison and leader for the SPC program, ensuring finished products are set up and run in compliance with customer or internal specifications.
Partner with Quality Systems on supplier approval, incoming ingredient requirements, and ingredient hazard analysis.
Act as a secondary quality resource and coordinator for sanitary design and change control activities.
Assist with facilitating internal audits and maintaining or conducting training on departmental policies, procedures, and programs.
Assist with managing compliance schedules across departments.
Support the Compliance Manager in ensuring HACCP and Food Safety Plans are current, verified, and validated.
Support the Compliance Manager and commercialization teams in incorporating customer and compliance requirements into internal specifications.
Support other areas of the Quality Assurance department as needed.
Serve as backup for the Compliance Manager during their absence, if needed.