Quality Compliance Supervisor

Makers Pride•McComb, OH

1d•Onsite

About The Position

The Quality Compliance Supervisor supports customer and agency compliance efforts, audits, corrective actions, food safety programs, and quality systems at the facility. The role serves as a technical liaison and backup for the Compliance Manager, working with departments across the facility and with commercialization teams to incorporate customer and compliance requirements into internal specifications. The position may involve travel up to 25%.

Requirements

At least two years of supervisory leadership experience.
At least three years of experience in product compliance and/or commercialization in the food industry, product development, or a similar discipline in a related environment.
Familiarity with state and federal food-processing regulations.
HACCP and PCQI certifications.
Accuracy and attention to detail.
Excel skills, including conditional formatting, formulas, drop-downs, trend charting, and pivot tables.
Ability to work with minimal supervision and independently when needed.
Ability to communicate effectively in English, verbally and in writing.
Ability to manage multiple projects or trackers at one time.
Ability to maintain collaborative and harmonious working relationships with employees, management, industry, trade and other associations, regulatory agencies, and Maker’s Pride staff.
Ability to lead difficult decisions and demonstrate flexible, agile, creative, collaborative, and exemplary behavior with a focus on safety, quality, and policy.
Problem-solving skills, including developing hypotheses and test plans, analyzing and interpreting results, and applying critical thinking.
Knowledge of root-cause analysis and CAPA tools such as 5-Why and Fishbone.
Proficiency in MS Office Suite and large ERP systems.
Ability to work in light-to-high-noise environments.
Ability to reach with hands and arms throughout the shift and use hands and fingers; ability to see, hear, and talk; frequent sitting; occasional walking, climbing, and/or balancing; ability to lift and carry up to 20 pounds; and ability to walk up to 400 yards to work and break areas.

Nice To Haves

A four-year college or university program certification in food safety, microbiology, biology, or an experimental-scientist-related background is preferred; alternatively, three or more years of related experience and/or training.
SQF or ISO certification is a plus.
ISO, ASQ, and/or SQF/BRC certification is preferred.
Knowledge of SAP is preferred.

Responsibilities

Assist with evaluating and understanding customer requirements and developing compliance plans.
Create metrics to monitor compliance with customer and agency requirements.
Support the Compliance Manager in presenting information during customer and third-party audits.
Support audit-related corrective and preventive actions (CAPA) through closure.
Serve as the facility’s technical liaison and leader for the SPC program, ensuring finished product is set up and run in compliance with customer or internal specifications.
Partner with Quality Systems on supplier approval, incoming ingredient requirements, and ingredient hazard analysis.
Act as a secondary quality resource and coordinator for sanitary design and change-control activities.
Assist with internal auditing processes and maintain or perform training on departmental policies, procedures, and programs.
Assist with managing compliance schedules across departments.
Support the Compliance Manager in keeping HACCP and Food Safety Plans up to date, verified, and validated.
Support the Compliance Manager and commercialization teams in integrating customer and compliance requirements into internal specifications.
Support the Quality Assurance department in other areas as necessary.
Serve as backup for the Compliance Manager during their absence.
Handle daily employee issues.
Travel as required, potentially up to 25%.