Quality & Compliance Specialist

Valley Forge Medical • Lakewood Township, NJ

1d • Onsite

About The Position

The Quality & Compliance Specialist supports the Patient Safety Officer in the review, documentation, and reporting of patient safety events, adverse events, incidents, and patient complaints. This role ensures timely escalation of high-risk issues, accurate documentation, and compliance with regulatory and accreditation standards. The position also supports data tracking, reporting, and quality improvement initiatives to promote patient safety and regulatory readiness.

Requirements

• Healthcare experience required
• Hospital experience strongly preferred

Nice To Haves

• Bachelor’s degree preferred
• Experience in patient safety, quality, compliance, or regulatory reporting preferred
• Familiarity with CMS or Joint Commission standards preferred

Responsibilities

• Review, triage, and document patient safety events, adverse events, and incidents
• Identify and escalate high-risk issues to leadership
• Support investigations through record review and data collection
• Assist with Root Cause Analyses (RCA) and corrective action tracking
• Maintain accurate, audit-ready documentation
• Receive, log, and track patient complaints and grievances per hospital and CMS requirements
• Support investigation and preparation of written responses
• Ensure timely follow-up and resolution
• Escalate high-risk grievances as needed
• Collect and maintain data related to safety events, grievances, and quality metrics
• Create reports and summaries for leadership review
• Identify trends and potential risk patterns
• Support quality improvement initiatives
• Support compliance with CMS, state, and accreditation requirements (e.g., Joint Commission)
• Assist with regulatory reporting and survey readiness
• Maintain documentation for audits and inspections

What This Job Offers

• Job Type: Part-time
• Career Level: Mid Level