Quality & Compliance Specialist

Puyallup Tribal Health AuthorityTacoma, WA
Onsite

About The Position

At the Puyallup Tribal Health Authority (PTHA), our work is grounded in service, respect, and a deep commitment to the health and well-being of our community. We believe healthcare is more than services — it’s about relationships, trust, and honoring the people we serve. We’re looking for a Quality & Compliance Specialist who brings attention to detail, a collaborative spirit, and a passion for improving systems that support excellent care. If you enjoy meaningful behind-the-scenes work that strengthens patient experiences and supports clinical teams, this could be a great fit.

Requirements

  • High School Diploma or GED required
  • One of the following: Two (2) years of experience in a healthcare setting -OR- Associate degree + one (1) year of healthcare experience -OR- Clinical experience (e.g., Medical Assistant, LPN, Dental Assistant) in a healthcare setting
  • An equivalent combination of education and experience that demonstrates the required knowledge, skills, and abilities may be considered
  • Proficiency in Microsoft Office (Excel, Word, Outlook)
  • Strong attention to detail and ability to manage multiple priorities

Responsibilities

  • Collect, validate, and organize data from our Electronic Health Record (EHR) and other sources to support quality improvement efforts
  • Provide administrative and logistical support for compliance initiatives (OSHA, accreditation, Patient-Centered Medical Home, and more)
  • Track patient feedback, including concerns and compliments, helping ensure every voice is heard and addressed
  • Support process improvement efforts by assisting with workflow tracking, documentation, and monitoring
  • Contribute to research and implementation of evidence-based best practices to improve population health
  • Assist with audits, observations, and compliance monitoring activities
  • Coordinate meetings, track deadlines, and maintain organized records and files
  • Help strengthen communication and collaboration across departments
  • Support leadership and department operations to keep projects on track and moving forward

Benefits

  • Supportive environment that values a healthy work/life balance
  • Medical/Dental/Vision monthly premiums paid 100% by PTHA for employees (health coverage begins the first of the month following hire date)
  • 13 annual leave (vacation) days + 13 annual sick leave days
  • 18+ annual paid holidays including a birthday holiday
  • 401(k) with annual profit-sharing contributions after 2 years of service
  • Life and AD&D insurance coverage
  • PTHA is an approved loan repayment site for various student loan programs
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