Quality Compliance Manager

Maker's Pride Talent Acquisition Team•Terre Haute, IN

2d•Onsite

About The Position

The Quality Compliance Manager will be responsible for evaluating, understanding, and developing plans to comply with customer requirements. This role involves creating metrics to monitor compliance, facilitating customer and 3rd party audits, and managing audit-related CAPA to closure. The manager will also serve as a technical liaison for supplier-related defects and improvement opportunities, partnering with Quality Systems on supplier approval, incoming ingredient requirements, and hazard analysis. Additionally, this position acts as the primary quality resource for sanitary design & change control activities, facilitates internal auditing processes, and ensures HACCP and Food Safety Plans are up-to-date. The role supports the Quality Manager and commercialization teams in integrating requirements into specifications and may serve as a backup for the Quality Manager.

Requirements

Knowledge of ingredient hazards in accordance with FSMA.
Knowledge of Intentional Adulteration Risk Assessments.
Knowledge of Food Defense.
Advanced computer skills and a knowledge of project management tools.
Ability to maintain harmonious working relations with employees from all departments.
Ability to maintain harmonious working relations with management from all levels.
Ability to communicate effectively with all employees and management.
Comfortable with leading difficult decisions.
Flexible, agile, creative, able to lead by example and be ready to be part of a multidisciplinary department team.
Ability to communicate effectively both verbally and in writing.
Ability to manage multiple projects/trackers at one time.
Ability to ensure collaborative relationships with industry, trade, other associations, regulatory agencies and Maker’s Pride staff.
Ability to lead “best in class” behaviors with focus on safety, quality, and policy focus.
Proficiency in MS Office Suite and large ERP systems, SAP preferred.
Proficiency in problem solving: Create hypothesis for a challenge, elaborate on test plans, analyze and interpret results, critical thinking.
Proficiency in RCA-CAPA Tools (5-Why, Fishbone, etc.).
Ability to work in a light to high noise environment.
Ability to communicate in English to give acknowledgement.
Ability to handle daily employee issues.
Reaching with hands and arms throughout shift.
Ability to use hands and fingers.
Ability to see, hear and talk.
Employee frequently required to sit.
Occasionally required to walk, climb and/or balance.
Ability to lift and carry up to 20 lbs.
Walk up to 400 yards to work and break areas.
4-year College or university program certification in food safety, microbiology, biology or experimental scientist related background. Or two or more years’ related experience and/or training.
Minimum 2 years’ experience in product compliance and/or commercialization in the food industry, product development or similar discipline, in a related manufacturing environment.
Familiar with state and federal food processing regulations.
Must be accurate and detail oriented.
Excel (conditional formatting, formulas, drop downs, trend charting, pivot tables, etc.).
Ability to work with minimal supervision and at times independently.

Nice To Haves

Knowledge and experience with SAP preferred.
SQF or ISO certification a plus.
2 or more years of supervisory leadership experience is preferred.
ISO, ASQ and/or SQF/BRC certification preferred.
HACCP and PCQI Certifications are ideal.

Responsibilities

Evaluate, understand, and develop plans to comply with customer requirements.
Create metrics to monitor compliance to customer and agency requirements.
Facilitate all customer and 3rd party audits.
Manage audit related CAPA (Corrective Action Preventive Action) to closure.
Serve as technical liaison/leader for the facility/procurement on supplier related defects and improvement opportunities.
Develop a supplier rating, corrective/preventative process to improve supplier quality.
Partner with Quality Systems on supplier approval, incoming ingredient requirements, and ingredient hazard analysis.
Act as primary quality resource and coordinator on sanitary design & change control activities.
Facilitate all internal auditing processes & maintain/perform training on departmental-specific policies, procedures and programs.
Manage compliance schedules with all departments.
Ensure all HACCP and Food Safety Plans are up to date, verified, and validated.
Support Quality Manager and commercialization teams in integrating customer and compliance requirements into internal specifications.
Support Quality Assurance department as necessary, in other areas.
Serve as a backup for the Quality Manager if needed during his/her absence.