Quality Business Analyst

Roche•Mississauga, ON

1d•CA$83,008 - CA$108,948•Hybrid

About The Position

At Roche, we foster a culture where individuality is embraced, and diverse qualities are valued. Our environment encourages personal expression, open dialogue, and genuine connections, ensuring everyone feels accepted and respected. This allows individuals to thrive both personally and professionally as we work towards preventing, stopping, and curing diseases, and ensuring universal access to healthcare for present and future generations. Join Roche, where every voice matters. The Position: As an IT Business Analyst, you will be a key driver of our digital transformation, facilitating informed decision-making and continuous improvement across our end-to-end quality operations. You will be part of a forward-thinking, collaborative team focused on creating and implementing robust IT infrastructure solutions that support high-performing business processes. This role offers the unique opportunity to champion digitization, transforming complex challenges into streamlined, user-friendly solutions that uphold the highest standards of product quality and regulatory compliance.

Requirements

Bachelor’s or Master’s degree in Computer Science, Software Engineering, Biomedical Engineering, Sciences (such as Pharmacy or Chemistry), or equivalent professional experience.
Demonstrated experience managing large datasets.
Advanced computer skills including Microsoft Office, Google Suite, and data visualization software like Tableau.
Agile, analytical mindset with a proven ability to synthesize complex topics into clear, pragmatic overviews and actionable recommendations.
Exceptional communication and quick thinking skills.
Strong organizational and time-management skills.
Strong foundation in problem-solving and IT infrastructure.

Nice To Haves

Additional knowledge of Python and R.

Responsibilities

Drive comprehensive business analysis to outline problems, identify opportunities, and deliver pragmatic software solutions to process owners.
Implement and maintain critical quality management tools—such as the Global List of Approved Suppliers and Supplier Risk Scorecards—while performing necessary testing and validation.
Design visually engaging training documentation by translating and mapping complex business processes to ensure cross-functional stakeholder alignment.
Champion lean and agile ways of working by supporting process owners in troubleshooting issues and enhancing overall reliability and simplicity.
Analyze large data sets to evaluate existing databases, extracting actionable insights that support external quality decisions and supplier-customer relationships.
Act as an organizational change agent and digitization ambassador, proactively identifying, applying sound judgment to, and escalating potential quality or regulatory issues.